Capital Auto Auction Reviews | Read Customer Reviews of capitalautoauction.com

Capital Auto AuctionReviews of capitalautoauction.com

4.8788 reviews
Home Goods Stores
1905 brentwood rd ne, Washington, District of Columbia

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Capital Auto Auction

About Capital Auto Auction

Capital Auto Auction has been in business in Washington DC since 1988. As native Washingtonians, we are proud to be doing business in Northeast Washington.On February 4, 1989 we opened our doors in DC. We have sold thousands of vehicles. Our 60,000 sq ft facility is centrally located. We draw customers from DC, and both the Maryland and Virginia suburbs. There is plenty of parking at the auction warehouse, which is right across the street from the Main Post Office. December 11, 1996 we opened Capital Auto Auction of Philadelphia. We now have three big auctions per week held on Tuesdays, Wednesdays, and Saturdays due to the great response in Philadelphia. We are right off of Route 95 at Cottman Avenue. You can’t miss our sign! November 18, 1999 we added our third Capital Auto Auction in Manchester, New Hampshire. We now have auctions weekly, every Saturday, rain, snow, or shine. We look forward to serving our New England neighbors. We are easily accessible to Boston and the vicinity, Route 93N to route 101E, exit 1 on the left.We have vehicles for every budget and need – from family mini-vans, to sports cars, to the occasional boat, camper, and motorcycle. The selection varies from week to week, but there are always good, clean, used cars at excellent prices. The bargains are outrageous!!!We also take vehicles on consignment. We do the advertising!!! We show it off!!! We take the phone calls!!! You sell your car!!! If there is ever a problem with a sale, we at Capital Auto Auction will do everything possible, and fair, to satisfy both the buyer and the seller.Capital Auto Auction is a public car auction…Everyone is welcome. Come and share in the excitement of a live auction!

Capital Auto Auction (capitalautoauction.com) has 788 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: capitalautoauction.com
Website: capitalautoauction.com
Category: Home Goods Stores
Location: Washington, District of Columbia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Capital Auto Auction reviews

788 approved reviews, newest moderated first

Stephen H.
Oct 24, 2025
The driver was in touch and let me know…
The driver was in touch and let me know what was happening.
Response from Capital Auto AuctionOct 28, 2025
Thank you for your positive feedback; we appreciate it very much.
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Florence S.
Oct 24, 2025
Tow truck driver was very helpful.
Tow truck driver was very helpful.
Response from Capital Auto AuctionOct 28, 2025
We appreciate your positive feedback and your time.
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Donica
Oct 23, 2025
Great communication and quick response…
Great communication and quick response time. Towing company did great as well. Arrived on time and answered all questions.
Response from Capital Auto AuctionOct 24, 2025
We're happy to hear that our communication and response time met your expectations. We're also glad the towing company was prompt and helpful. Thank you for your feedback!
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MRS. VIRGINIA P.
Oct 22, 2025
Excellent experience
We appreciate the speedy and excellent experience that we have encountered with your company. Thanks so much!!
Response from Capital Auto AuctionOct 23, 2025
We are happy to hear that you had a speedy and excellent experience. We appreciate you taking the time to leave us such positive feedback.
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Cindy D.
Oct 21, 2025
This is the first time that I donated a…
This is the first time that I donated a vehicle. It was really easy to do from starting the online process to having the car picked up. Everyone was courteous and kind.
Response from Capital Auto AuctionOct 22, 2025
We're happy to hear that donating your vehicle was easy, from the online process to the pickup. We appreciate your kind words.
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customer
Oct 21, 2025
Great donation experience
Communication was easy and timely. And the staff I dealt with were courteous. Pick up was done exactly at the time I was told it would be and by a very kind gentleman. This was the second car I donated to Purple Heart this year and both experiences were very pleasant.
Response from Capital Auto AuctionOct 22, 2025
We're happy to hear that our communication was helpful. We appreciate you sharing that the pick-up was punctual and pleasant. Thank you for your repeat donations!
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Andra W.
Oct 21, 2025
Absolutely seamless!
From start to finish, every interaction with Capital Auto Auctions was helpful and informative making the process easy and painless. The guidance from the initial contact ensured that we could comply with state requirements and their clear instructions made it easy for the tow driver to receive the vehicle without delay. The tow driver was timely and respectful of the vehicle and us. When the driver called and said he would be there before 8AM, he was there on the dot! Thank you for your professionalism!
Response from Capital Auto AuctionOct 22, 2025
We're happy to hear that our team provided helpful and informative guidance throughout the process. Thank you for your positive feedback!
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Stan
Oct 21, 2025
Had trouble getting emailed info
Had trouble getting emailed info. Needed to call back. People at Cars were very helpful and prompt. There material was on time. They had to prod Capital auctions. Capital auctions pickup of car missed a 4 hour window by 1 and 1/2 hours. So I waited 5 1/2 hours. Their line was busy when I called at the 4 hour mark. No answering machine. Cars had to call them. Person at Capital was polite and helpful once Cars got them on the phone with me. Pickup itself went smoothly.
Response from Capital Auto AuctionOct 24, 2025
We appreciate you sharing your experience. We regret the initial difficulty in receiving emailed information and the extended wait due to the delayed vehicle pickup. We're happy our team was helpful and that the pickup went smoothly. We'll address the communication issues with the auction company to prevent similar situations.
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