Jason P.
Questions left unanswered
Representative is extremely polite and professional. However, I am trying to find out the status of a particular account and every time I am told to “call back in 6 days” After several weeks I’m still in the same position, with my questions unanswered and status of my account still unknown.
Response from Canyon Legal GroupAug 14, 2019
Hello - It is our intent that each client be pleased, comfortable and informed about their program. We would like to have a member of our escalated client team contact you to better understand your rating. We'll be arranging an outreach so we can discuss. Thank you again for your honest feedback. Warm Regards, The Client Experience Team Reference ID: 2433617