customer
Product doesn’t work and cant reach anyone for help
Received disposable vape quickly but it doesn’t work properly and I have tried reaching out to customer service several times without response. Frustrated and wouldn’t buy again

Welcome to CannaAid, your top source for premium hemp-derived products. We are dedicated to leading the hemp industry and offer a wide range of products with the highest cannabinoid levels and potency, setting new standards. Choosing CannaAid means selecting exceptional quality and embarking on a remarkable journey with nature's finest. Join us as we explore the extraordinary world of hemp.
cannaaidshop.com (cannaaidshop.com) has 287 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Showing 16 reviews with 2 stars · Clear filters
customer
Received disposable vape quickly but it doesn’t work properly and I have tried reaching out to customer service several times without response. Frustrated and wouldn’t buy again
TC
The product is fine, but I've had an issue with shipping twice now. Looking for a new company to buy from or maybe switching to local store.
Sean
One of the vapes I ordered was broken
Refugio
Tasted terrible and didn't work. Pretty bummed.
Love L.
I've ordered in the past and had great products. I really like the durban poison taste but this last order doesn't seem right. The taste is strange and more of a lemon taste which I absolutely do not like. Not sure if it's a mix up or what but just not the same. Wish they came in larger sizes as well.
Craig
Slow, slow, slow shipping. Don't order unless you have 2-3 weeks to wait for your order. They sent me a review email far before I received my order.
Angel C.
They were good but I didn't get what I ordered. I ordered mint colored ones and got black. They were also not the right strain.
Saraphiene H.
The Super Lemon Haze THCV cart didn't work at all. Tried with 3 different batteries and nothing. The Durban Poison THCV cart work ok, not great draw wise but it works.
Response from cannaaidshop.comAug 15, 2023
We are so sorry to hear your products are not working. If you have not already, please reach out to our customer service team for replacement products . Thanks for being a CannAid Customer.