Jennifer M.
Receive samples in 2 weeks or less ? It's been 7 weeks and I have nothing.
It's been 7 weeks sense I ordered my swabs. And still no results. The advertisement issued for 2 weeks of less is false advertisement and shouldn't be said.

The Canine HealthCheck® is the largest genetic screen on the market, offering more than 325 disease and trait tests to better understand your dog’s health. You will receive quality results with an accuracy rate of 99% within 14 days or less from sample receipt. Visit our page to learn more! Learn More!Check out our other products from Genetic Veterinary Sciences, Inc. for your other furry family members! My CatScanPaw Print Genetics
Canine HealthCheck (caninehealthcheck.com) has 242 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 4 reviews with 2 stars · Clear filters
Jennifer M.
It's been 7 weeks sense I ordered my swabs. And still no results. The advertisement issued for 2 weeks of less is false advertisement and shouldn't be said.
customer
I appreciate the retesting but I still now have an element of doubt in the results I've received, since the merle result was wrong 1st time and piebald was listed as no results. I am debating retesting with another company.
customer
It took longer than expected for results.@
Response from Canine HealthCheckOct 4, 2021
Thank you for your review! We offer one of the fastest turnaround times in the industry with accurate results in 2 weeks or less.
Norah R.
Sadly, I didnt understand, I would not be getting a certificate with the "clear/ normal" findings. I will have to repeat the tests, as a breeder I need to show the results to stud owners, new puppy buyers and breed registry. If it had been made clear I would have chosen the other tests offered. I will need to repeat 5 tests for the certificate and will be chosing another company. I also found your receptionist had very little knowledge although she answered my questions.... incorrectly.
Response from Canine HealthCheckMar 11, 2020
Thank you so much for this important feedback. We strive to provide documents that accurately reflect the testing that we provided on your dog. Thus, in doing so, 255 tests do take a number of pages to display. When reviewing your results, we have provided your breed’s specific tests at the beginning of the report. This page or two could be printed and given to your puppy buyers. We will send this to your email. Please feel free to reach out with other ideas for us, as we are always striving to improve our customer experience. Thanks so much for your feedback.