Canine HealthCheck Reviews | Read Customer Reviews of caninehealthcheck.com

Canine HealthCheckReviews of caninehealthcheck.com

4.8242 reviews
Animal Health
220 E Rowan Ave Suite 220, Spokane, Washington

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Canine HealthCheck

About Canine HealthCheck

The Canine HealthCheck® is the largest genetic screen on the market, offering more than 325 disease and trait tests to better understand your dog’s health. You will receive quality results with an accuracy rate of 99% within 14 days or less from sample receipt. Visit our page to learn more! Learn More!Check out our other products from Genetic Veterinary Sciences, Inc. for your other furry family members! My CatScanPaw Print Genetics

Canine HealthCheck (caninehealthcheck.com) has 242 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: caninehealthcheck.com
Website: caninehealthcheck.com
Category: Animal Health
Location: Spokane, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 66% of reviews.
Latest: Most recent review: November 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Canine HealthCheck reviews

Showing 6 reviews with 1 star · Clear filters

Eva F.
Oct 21, 2024
Fraud
This compamy sent me a false label. So this is a company engage in fraud. I have reported my case to the police. So they are just criminals. Eva Frisk
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VKP
Dec 5, 2022
Website doesn’t even work!
I can’t even log in to view my results!! And when you call you get a voicemail. When you finally talk to someone it’s some rude women who basically says it’s not her problem and to just wait it out. 5 days ago I called and she told me it could take up to 10 days (which will exceed my 2 week mark for results) when I called back today I got THE SAME answer. Tell me why I spent almost $1000 for a service I can’t even access? I switched from another provider to CHC for what, my money to be thrown away? I am not happy. So in their reply to me it says all customers were notified and no they were not!! I have several breeder friends who had NO idea either. They’re lying and I shouldn’t have to call and call AND CALL (took 65 calls today) to get any info!! Not to mention tell me how when I was told 5 days ago up to 10 days and then today told the same thing?! It’s a lie and I will be contacting the BBB and any other agency I can if I have to.
Response from Canine HealthCheckDec 5, 2022
Hello, we are sorry about your experience with our company. To improve our service, we have upgraded our systems and are in the process of migrating data. This process may take up to 10 days and we will notify our customers when it is completed. We have communicated this system upgrade with our customers. Your orders and testing results remain in your account. If you would like your results pulled, please contact us, and we can share with you in the meantime. Please let us know if you have any further questions or concerns. Thank you.
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customer
Apr 18, 2022
Service sucked doubt I use again
Service sucked doubt I use again
Response from Canine HealthCheckApr 18, 2022
Hello there, We are very sorry to hear that you were not satisfied with our service. We would love to learn more about your experience and how we can improve based on your feedback.
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customer
Jan 25, 2022
Needs a lot of work
I do not like the report format. I was told 1-2 weeks and now part of my results are being re tested. Will probably not be using again.
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harlequin M.
Nov 23, 2021
turnaround time and had to pay 48.00 extra for coco
the time it takes to get results was over 2 weeks and the fact that the coco was not included delayed my process even more i still have not received that even though i paid the extra as soon as i found out and also was told they put an expedite on it for me. service is too slow ... other than than gives lots of info but dont know if i would use again.
Response from Canine HealthCheckNov 23, 2021
Thank you for your review. You are correct that the Cocoa coat color is not currently on the Canine HealthCheck. Your CHC kits were received by the laboratory on Nov 5 and reported on Nov 19, which is 14 days from sample receipt. Your Cocoa test was ordered on Nov 16th from Paw Print Genetics and was reported on Nov 19th, 3 days after the order was placed. Cocoa testing usually takes 14 days or less, but we did expedite the testing for you and reported 3 days later. We try very hard to meet our customers expectations while providing the highest quality service with the highest accuracy possible. We hope that you will continue to work with us, as we value all of our clients. Thank you.
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customer
Nov 11, 2021
This is not a breed test :(
This is not a breed test :(
Response from Canine HealthCheckNov 11, 2021
Hello, this was purchased from one of our resellers on Amazon. Within their product description, you will see the following disclaimer: PLEASE NOTE: WindogZ Genetics is not a breed identification test Please feel free to give us a call at 509-483-5950 if you have any further questions or concerns. Thank you.
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