CandyStore.comReviews of candystore.com

I ordered some bulk jellybeans. Paid extra for expedited shipping. While the package did arrive on time I was absolutely stunned about how it was a packaged. When I pulled the packing tape, which was wrapped around the entire cardboard box, the box opened up completely and out spilled 10 pounds of jellybeans! I understand that packaging them in cardboard is normal because of the type of product they are however they should have been in a jelly belly box and then inside a shipping box. The way they were shipped is absolutely disgustingly unhygienic! What if the box had gotten wet? What about bugs and insects?. Never again!

I had placed an order for my business and when I immediately asked to cancel the order, nobody responded to any of my 20 emails. I received a shipment email several days later and also responded to that with my grievances. Again, no reply. The customer service number is not active. They should not be allowed to operate this way. Unacceptable.

I ordered over $100. worth of items on March 14, 2026 and they billed my credit card but as of today, April 19, 2026 I haven't received anything. Is this site a scam?

Don't waste your time or money on this site. They won't fulfill your order and they won't get back to you when you try to inquire about said order. This site sucks.

First of all, I ordered taffy at 1499.Then I ordered a case of Terry chocolate, orange toffee balls,for 94.99, 48 of them. I never received them.I did receive the taffy.The company will not contact me i guess i'm going to have to do a charge back through my credit card company it's also been over 2 weeks since I placed my order.I have contacted the company four different times with no response , even paypal has contacted them with no results.

I ordered early December and half the ordered arrived within 10 days. No information on the remainder of the order. I have reached out now 4x and have yet to get any response. I hate going to dispute charges with credit card company but it is my only recourse.

Absolutely a horrible experience with the candystore.com. I ordered a product and got shipped a different product. Nobody has returned my messages or calls for weeks now finally today I got a message from him saying you got what you got. I did not order milk, chocolate almond clusters with caramel and they just said best of luck. Do not repeat do not order from them.

Not sure if they're scam artists or mind numbingly incompetent. I placed an order on September 11th, messaged them Sept 27th and again on October 3rd to ask why the order hadn't even shipped yet, got no response. Filling a charge back with my bank.