CANDY CLUBReviews of candyclub.com

I received a package from candy club and never even subscribed I didn’t even know they exist does anybody know if they randomly send out boxes

Thank God I bought this for Groupon. I couldn't even imagine how disappointed I would've been if I'd paid full price for this junk. I bought a Groupon for $5 good toward a $40 box of candy. I buy it and get to the site's checkout only to find the S&H ALONE was 1/3 of that price. Over $10 for them to get, what turned out to be barely any candy to my home. Then, when I get the box, it's huge so I'm all excited thinking it's gonna be packed with a lot of different choices. Nope. Just 6 tiny containers (for which you're paying every last cent toward the S&H) and they're filled with nothing but "old people" candy. Taffy, hard candies, malt balls.... SERIOUSLY? I wouldn't pay $5 for that in large quantities WITHOUT S&H, let ALONE to wait for it for 2 weeks. Gave all but the nonpareils to my friend's daughters. Oh yeah, nonpareils, too... Wow. DON'T waste your money on this junk. No wonder it was in Groupon. Nothing worthwhile is ever on there. *deletes app*

Just wanna share- I had bought a subscription but changed my mind immediately. The support team, unfortunately, responded to my cancellation email after the first box had already shipped (it shipped very quickly!). When they did reply to my cancellation email they were super helpful, gladly refunded all my money and when I asked about how to return the shipment that already shipped they told me to keep it and enjoy it on them. That is awesome customer service! When I'm better with self control around sweets (😆!) I definitely will buy a subscription again but keep it this time. BTW: I signed up for the subscription and cancelled it on the 17th. Today is the 19th and the shipment came today (and geeeeze did it look delicious!) So that's SUPER fast for a sub box company.

I’ve gotten two months of boxes. In my second box, 3 were repeats from the previous month and one wasn’t very good. So, I emailed customer service, and they sent me a new box of six candies! Very impressed with customer service. Thank you candy club!

honestly should’ve read the reviews before I purchased. I was very disappointed for a few reasons. starting with when you are actually subscribing, they ask you your candy preferences. I chose “mostly sour” and received only one tub with sour candy and it wasn’t good. the rest of the candy I gave to my family because it was stuff I wouldn’t eat. I also expected the tubs to be bigger and I instantly regretted spending $40+ on 6 tiny tubs of nasty candy. the only semi-positive thing I have to say is that when I went to cancel my subscription, I sent an email to customer service just simply saying “I’d like to cancel my subscription.” and they emailed back in a few days and sent me a cancellation confirmation email which was really easy.

DON'T BOTHER! I CONTACTED CANDYCLUB VIA THEIR CUSTOMER SERVICE EMAIL TWO WEEKS AGO TO CANCEL MY SUBSCRIPTION AND HAVEN'T GOTTEN A RESPONSE AT ALL. I CALLED THE CUSTOMER SERVICE NUMBER PROVIDED BY THEM AND IT DOESN'T WORK. THE CANDY ISN'T WORTH $40 PER MONTH AT ALL AND BY MAKING IT SO HARD TO REACH SOMEONE FOR HELP IT MAKES CANDYCLUB LOOK LIKE A SHAM.

I need to cancel my account and no one has responded for days. I am scared I am going to get scammed out of money and the number does not work. I am getting desperate for someone to cancel my account.

I love this subscription, I have had it for a year now. Customer service has been great in my experience. It is a lot of money to spend on candy but if I need to skip a box every few months they are awesome about it. The candy is different than what you can get at a regular store. It reminds me of what they would have at Candy Co. in the mall when I was a kid. If you love candy this is a fun little treat for yourself!