CanadavetexpressReviews of canadavetexpress.com

Received what I ordered in less than 3 weeks. That was my 2nd order and very satisfied.

I have gotten my heart guard prevention for both my dogs and never had any issues. I live in the US. Took a while but always received my order.

Misleading site name! The prices are in US dollars and the product was shipped from the UK. I was not sent any tracking information and when I called the number on the website to see where my package was, it took 4 tries to get through to someone. That person told me that the package had been shipped out a day after ordering and that it would take up to 20 business days to arrive. I have yet to get it but I still have THREE weeks to wait apparently. I would have liked to have been given accurate timelines BEFORE I ordered. And I would have liked to know that it was US dollars and not Canadian - huge difference. The whole thing is just really scammy and I won't be ordering again and I'll be letting anyone who asks know not to use this website.

Completely unprofessional and awful experience. After waiting a week for my order, I get a message telling me I would receive a full refund . My order was cancelled because I failed to get in touch with them even though I called twice and left a message just to have no one even respond to that fact. Complete and utter bs.

I have been ordering from Canadavetexpress for several years now. My last order, which arrived in April 2023, had expiration dates that made some of the meds useless, since some of the dates indicated that the meds would not be effective after two months. I was ordering for a year's worth of Simparica Chewable Tablets for Dogs 88.1 - 132 lbs. When I contacted Canadavetexpress.com, they seemed reluctant to replace the meds, asking for photos of the expiration dates. I sent the requested photos along with a request for replacements of the outdated meds. They told me that it was not their policy to replace meds that it is too expensive to send replacements, but they would make an exception for me. I received the replacement meds yesterday and the two packages they sent have expiration dates of December 2023, this despite the fact that I told them I needed meds that would not expire before May 2024. I suggest to those considering ordering from Canadavetexpress to insist on meds with expiration dates compatible with their requirements. In any case, check the expiration dates when you receive your order and refuse delivery if the expiration dates are not suitable.

I ordered a product in June of 2022. I wasn't aware at the time that I was not allowed to import such a product as it is considered to be a prescription drug. It was returned to them by Canada Customs. I had no idea that it came from England. Canada Vet Express sounds awfully Canadian to me. I am still waiting for my reimbursement of $126.94. I wrote to them but they are probably just having a laugh because they got both my money and their product back.

I ordered Tick control and got a kitten version shipped. I asked for help and was given a generic non-help answer.

I ordered revolution for my dog and admittedly was a little nervous after reading some of the reviews. I am located in Canada and found it very suspicious that tracking was through the USPS and I kept getting a message that a label had been created but my package had not shipped. I received my package as ordered and it doesn’t expire until 2026. It took two and a half weeks, so be patient.