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Canadavetexpress (canadavetexpress.com) has 146 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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lorey M.
For some reason meds for my ferals(flea and tick/heartguard for cats) and heartguard for dogs no longer available...huh...can't afford vet care for that many animals because vet charges more than my own dr charges...they are pricing us out of veterinary care!
Sharon H.
I had been ordering flea and tick meds for my feral cats for nearly 2 years from this company.. then when a package did not arrive I called them. It had been returned to them by Canada Customs.. customs said one ingredient is not allowed into Canada.. yet vets sell the exact same product within Canada 🤣 Go figure.. I feel forced to try and capture each feral (good luck) and pay exorbitant vet fees for each to just have the cat looked at and then pay for the meds. This is a Canada Customs issue.. not the company. A second company has now run into the same issues.
Rand
I previously ordered a topical from Canadavetexpress.com and no problems. Today I tried a re-order online and by phone, and no go. Called and was told all shipments to US and Canada are suspended. Was good. No more. Guessing regulatory. Looks like the local veterinarian union got their way with international Customs.
Chris
I ordered Tick control and got a kitten version shipped. I asked for help and was given a generic non-help answer.
Fiona
Ordered cat flea medication as I wanted to use a brand I had used in either the US or UK before. At no point was I made aware that the product would be shipping from the UK. After 2 months it hadn't arrived so I was given a refund....HOWEVER...2 months after that I received a letter from Health Canada saying that the parcel had been inspected by Customs and was being refused entry to Canada as prescription medication can only be imported by a registered pharmacist etc. Why does Canada Vet Express allow people to order things if it is illegal to import them into the country?! Called to them to discuss and was basically just given the brush off - will never be using again.
linda
They sent a product & charged for something I did not order. canadavetexpress could have asked me before shipping if I was ok with a substitution (I was not). They only refunded a portion of what they charged me. Will advertise this fact & will NOT order from this company again.
