CanadapetcareReviews of canadapetcare.com

My order would not go through over the weekend, so after calling the bank to clear Canada, I tried to put the order through by phone with Canadapetcare. It kept being rejected. The CSR told me they were in UK, not Canada, so I had the bank clear UK. Next call to the company and still being rejected. At that point the bank told me the transaction was coming from Mauritius, and they cleared Mauritius. By now, I'm smelling a rat. Another call to the company to let them know I was wary, and CSR says they are a global company and I should just clear Canadapetcare, for all countries. I told him I could not do that, and that I had a better resolution...click. I called the bank for the fifth time and had them raise all the shields again. These crooks now have my CC# and info, so now I have to watch the account like a hawk for awhile. At least I didn't get the order to go. Thank you JESUS!

Been ordering from Canada Care for years without a problem. I wonder what has happened…Last order received I noticed was not sent from Canada, which seemed odd to me. Placed another order in early June which never arrived. Website page is no longer available. I phoned to find out what was going on and was told they have problems with shipping to California now. If this was the case, why wasn’t I contacted? He proceeded to say he would issue a refund (which was less than what I paid for). When I phoned back to inform that I had “closed” the card that was used for this purchase, (same person answered the phone but he used a different name!) responded “not to worry, it will go back onto my account”. At that moment, I realized no refund would be issued & this company must no longer exist. Very disappointing experience.

I'm a repeat customer and have had a good experience until this last order. Keep getting emails I need to verify information. Have called twice and verified info and was told to respond to email verifying info. Did that too. Got a third email saying needed to call. They are not answering and not returning requests for call backs. Beware!

I received my order of Simparica Trio 20-40 kg 44-88lbs today 7-11-24. The package came from Singapore as most have stated! So I started looking closer to reviews and seems like Canadapetcare is Not upfront as to where the medication comes from! It says Zoetis Belgium on the box. Is it actually made in Belgium or Singapore??? So now I'm taking this to my Vet for analyzing by an independent lab to determine what this actually is!!! Definitely Not Happy 😕

Don’t order from this company. Meds were shipped from Singapore and had an incomplete address so was returned to sender. Unreal. Luckily I paid for a tracked shipment or I wouldn’t know what happened to it. I won’t order from them again and hoping I get a refund of over $200 worth of meds.

I tried to order from there site and was told that they wouldn't ship to Canada!!!! This is a US company trying to pretend to be Canadian

Shipped from Singapore, do I need to say more? Don't put your loved ones lives at risk. Purchase from a legitimate place. It looked good enough but don't.

I don’t understand why a company that’s called Canada pet care, won’t ship to Canada tried several times throughout several months and it always says unable to ship to Canada at this time. I’ve called customer service and got no where told it would be fixed within a couple weeks. And basically told I was lying 🤦‍♀️