CanadapetcareReviews of canadapetcare.com

Chewy since your items that you purchased within a day or two

Placed an order on 27 March, charged my credit card and today, 25 April (a month later), I get an email saying my order is cancelled. No reason, just USED my money for FREE for a month!!! Absolute SCAMMERS!!! And why their name says CANADA pet care, nobody knows, as they do not do business in Canada, and are based in the UK.....Misleading like no other, and use my money to FUND their business.....

I called the company, which I thought was located in the US because the prices were in US dollars. I am Canadian and knew that this company was not from Canada. I was answered by someone with a thick Indian accent. I called back with another question and was answered by someone else, also with a thick Indian accent. RED FLAG! I wanted to know the amount of medication in their Nexgard Spectra product because the picture did not show it, whereas it does on legitimate sites. It took him quite a while to come back with an answer (the exact amount shown on the boxes from reputable sources) - probably after checking a legit site! Now, I don’t know if they are legit or not, but it doesn’t smell good to me. How do you know how much medication the product really contains, or if it actually contains the medication at all? How in the world can you trust a company that passes itself off as being Canadian in order to ride on the coattails of a country known for its ethics and values? Shame on them! Please do not jeopardize your pets’ (or your) health with this outfit! Pay more from a reputable source and have the peace of mind that maybe you avoided a big mistake. PLEASE!

Simparica arrived expired and in German (which makes it difficult to determine its validity). Took over 30 days to arrive. I paid for tracking and the meds did not come from Canada.

In USA placed order 2 months ago. I have never recieved the order. Asked for refund, was told it was issued and never got that either. A Canadian company that ships from Germany and is managed in India? Something not right!

Have ordered previously with no problems but was also unaware that this company is not located in Canada until now. I see authenticity of product being called into question. This order placed 1/7/2023. they did not send out supposedly until the 15th. Showing to have been received in German customs on the 25th and then again on the 26th. Looks like going to have to buy local and dispute credit card charge because 23 days & counting.

JE N'AI JAMAIS RECU MA COMMANDE ET IMPOSSIBLE DE LES REJOINDRE PAR EMAIL

I'm amazed a company like this can stay in existence. After sending a confirmation email and charging my credit card three weeks ago, they then canceled the order and after three weeks haven't refunded my money. It is very hard to reach them by phone or email. Luckily, my credit card company reimbursed me. I WOULD NOT ORDER FROM THEM. (They're not even in Canada but in the U.K. somewhere.) The good reviews all sound fake, but the one star ones are for real.