Campus ClassicsReviews of campus-classics.com

Response from Campus ClassicsJan 7, 2021

So happy to hear that your daughter loved her Christmas items! -Kyla

Response from Campus ClassicsJan 6, 2021

I am sorry to hear you first order with us didn't go seamlessly. I don't think you, our company, or USPS could have antipcated the unprecedented delays they would be and still are facing at USPS. Please keep an eye on your inbox, I have reached out to you via email. -Kyla

Response from Campus ClassicsJan 7, 2021

We love to hear that your son loves all his new goodies! -Kyla

Response from Campus ClassicsJan 6, 2021

Ali, I am sorry your order was delayed while in transit to you. I do see your package was delivered after Christmas and am again am very sorry. -Kyla

Response from Campus ClassicsDec 24, 2020

Hello Yvonne, your order was shipped out to you on 11/25. I see that the USPS has your package and it is currently located at the Indianapolis USPS Distribution Center Annex. https://fox59.com/news/usps-confirms-challenges-at-indianapolis-processing-and-distribution-center-leading-to-delays/ Unfortunately the Indianapolis Annex is very short staffed at the moment due to a large number of their employees being out on quarantine for COVID-19. This combined with the enormous increase in shipping volume this holiday season has put the Indianapolis USPS Annex severely behind schedule. As this article eludes, there are literally piles of packages just sitting at the Annex that have not been scanned into the system. I realize this is not the answer you want to hear, but unfortunately it’s something that is completely out of our control. They are working mandatory 12 hour shifts and are working as quickly as they can to get through the current backlog. Please rest assured that your package was in fact given to the USPS on 12/14 and will arrive to you as soon as they are able to get to it. As a small business, we certainly didn’t plan for this to be an issue, and we sincerely wish there were something more we could do about this situation. Please keep in mind that we are living in unprecedented times. There's a LOT of stress on shipping infrastructure and manufacturing processes worldwide right now. Not only are shipping carriers moving unfathomable amounts of packages, but they're doing so during a pandemic that could shut down both manufacturing and shipping along the way at a moment's notice. We’re working hard, but our shipping carriers, internal teams, and our external partners are working even harder. I'd ask you to hug a postal worker... but we're in a pandemic. So please just tell them that we appreciate them and so do you. Thank you so much for your business in this unprecedented year. Our whole team here at Campus Classics wishes you a very Merry Christmas and a happy and healthy New Year!

Response from Campus ClassicsJan 7, 2021

Shelley, Almost all of our items are made to purchase at the time you place your order. This is why we have a production + ship time window not just shipping window. We are sorry that our 7-10 business days production + ship time wasn't more clear at checkout. -Kyla

Response from Campus ClassicsJan 7, 2021

We do understand your frustration with the delays in your order while it was in transit to you. I don't think you, our company, or USPS could have predicted the unprecedented delays they would be and still are facing. Again I do apologize your order was delayed on its way to you. -Kyla

Response from Campus ClassicsJan 7, 2021

Anne, We are sorry to hear the order didn't come correct please email us at [email protected] -Kyla