Campsaver? How bout time waster! I took Campsaver.Com's invoice at face value after placing the order, it stated that shipping was FREE. But they came back saying it was a mistake and wanted me to pay $225 for shipping? Definitely not paying that, after the original invoice I have posted here stated the shipping was free. Spoke to upper management and they didn't really didn't want to honor their original invoice price either. They need to post shipping charges from the get go, instead of springing unwanted surprises on customers wasting everyone's time
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Davy E.
Scam concerns 😟
I have no idea how they managed to get my details and kept sending me emails without my consent. I have unsubscribed severally, junked and marked them fishing and yet they manage to still have access to my email. I believe they could be working with super hacking software that can get access to anyones file as they want, otherwise how come the above and this is a huge security concern 😟. Becareful guys.
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Christina O.
After accidental purchase customer service disappears!
I have purchased many items adding up to over $1k over the years from this store.
I recently tried to cancel an order less than an hour after it was made and NO ONE at this company was willing to assist me.
The item I purchased showed a camp chair with a therm-a-rest pad inserted. I did not see in the details (you have to click through) that the picture was incorrect. All you get is a $44 sling and you must buy the pad separately.
Customer service did not respond for 3 days and only then to tell me it had shipped and nothing could be done.......
Extremely deceptive service. I do NOT recommend this company
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David
Camp saver completely dropped the ball
Camp saver completely dropped the ball with my last purchase.
I ordered several items, 1 that was on backorder. An email said the backordered item wouldn't be available until the next month. Fine, I can deal with that. Two weeks go by and there's no word about the items that weren't on backorder. I wrote to customer service and they kept telling me the one item was on backorder but didn't mention the others. This went on until the backordered item was finally available almost A MONTH after I ordered and everything was shipped.
I contacted them again to see why everything else wasn't shipped while waiting for the backordered item. Their excuse: To keep shipping free, we try to do it all together. Yet, the backordered item was shipped an entirely different method than the rest of the stuff. That means they could have shipped everything else MUCH earlier and then the last item when it arrived. I bought everything for a camping trip and thanks to how long they took shipping everything, I wasn't able to take it along.
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Omer F.
They let me order shoes that aren’t in…
They let me order shoes that aren’t in stock without telling ahead.
Thank god I needed the shoes to arrive in a specific time. that made me check with their mail service about the arrival of the shipment, then realised they even dont have the shoes and they are waiting for them to get back in stock so they would ship them to me - in three months from my date of order.
It’s written 8-10 business days the day I order.
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Logan
Never shipped the item
I ordered a smoker, and 14 days later, the order was "still processing."
I contacted customer sercive twice and received 2 different stories about why the smoker was delayed. I was promised a shipping confirmation next day, and I never got it
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Cody P.
Saves you money ... by not sending your order.
I placed an order on a Saturday for an item I really, really needed for a once-in-a-lifetime trip. This was after Amazon messed it up. Their "risk management" department came back with a handful of intrusive and ridiculous questions about the item's purpose, end user, and final destination. Okay, I thought, I'll play your stupid game because I have no choice. My clock is ticking. It then sat there for FIVE DAYS while I practically begged them to release it. Nope. I wound up canceling, and now I don't have this thing I counted on having. They don't care even a little. Heed the horrible reviews and don't shop here.
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С рюкзаком по А.
Scams
Apr 17, 2022 I placed an order at the Campsaver online store N21825345 "Bibs pants Mountain Hardwear Exposure/2 Gore-Tex Pro - men's, dark, OM8142406-MR" $407.49 Article: 53-AP9-NPO3X-OM8142406-MR
with delivery to Chicago.
At this time, a number of online stores in the United States had discounts on similar bibs pants, while their daily price is $550.
At the time of purchase, the site had information that delivery would be made within 9-14 days. On April 19, a letter came from CampSaver, where it was indicated that the delivery was "Estimated to ship within 14-25 days". As it turned out, the payment was not withdrawn from the card. "We only authorize your card to make sure its valid. Final billing is done once the item is in stock ready to ship." - a store employee wrote to me on April 23 in response to my perplexed letters. "There is a chance we may not receive them if the manufacturer discontinues them or is not able to fill our order for stock." - In the end, I was not sure about the reality of the purchase. The season of discounts for winter clothes on the sites has ended by this time. May 14 received a letter about the "New Estimated Ship Date" - May 24. Then on May 21st I received an email about the New Estimated Ship Date - May 31st. Finally, on May 27, the "New Estimated Ship Date" moved to June 6.
After that, I got tired of such a meaningless one-way correspondence and I refused the order. I ended up without winter bibs pants as I missed the sale season and the price went up by ~$150.
Therefore, I warn you that the Campsaver online-store is a scam and the purchase of goods in it is a matter of luck, which is unworthy of any respect.
With disrespect,
Evgeny Samofalov.