Came-Ro RemovalsReviews of cameroremovals.com

Best company

My experience with CameRo has been extremely disappointing from start to finish. My shipment was delayed by over a month compared to the original estimated delivery date. When the van doors were opened upon arrival, the condition of my belongings was shocking. My expensive Italian designer sofa was not properly wrapped as explicitly requested and agreed. Instead, it was only partially covered with a dirty blanket and loaded with boxes, bikes, and chairs placed directly on top of it. It arrived stained and structurally damaged. Several boxes were crushed and bent out of shape. One clearly marked “FRAGILE” had fallen over. My TV box was transported unsecured at an angle instead of upright or flat, increasing the risk of damage to the screen. Directional arrow markings on multiple boxes were ignored entirely. To be clear, I do not blame the driver personally. He informed me the van had been poorly packed at the depot and mentioned he had been awake for 26 hours before delivery — something that is deeply concerning and reflects poorly on the company’s operational standards. The issues continued with the claims process. Despite purchasing Enhanced Standard Liability coverage up to £8,000 and agreeing the sofa was covered for £3,250 (its discounted used value), we were initially offered just £50 for the damaged sofa. After a long and exhausting back-and-forth, this was increased to £230 — which is still pennies compared to the sofa’s actual value, the declared coverage amount, and the insurance purchased. The replacement cover alone costs close to £2,900, making the offer feel not only inadequate but disrespectful.

Probably more like a 4.75. Truthfully, I chose this company because they came back with the cheapest quote, so I went into the agreement assuming I’d get service that matched it. I spoke with Julie at the start who gave me everything I needed to move my belongings to Germany. One person came to collect my belongings, but this wasn’t a problem as I was able to help. The guy who collected which really helpful. I hadn’t done the best job of protecting mirrors/mattresses etc and he was prepared with covers and blankets. It did take a couple of weeks longer than they’d originally quoted, but as I wasn’t in a rush (and got a bargain price) I was happy to accepted it. Could probably have been a little bit forthcoming with updates as I did get nervous at one point, but the team replied quickly to my emails and WhatsApp’s. Got a warning the day before delivery day, then everything was dropped off. One box was a bit wet on the outside, but nothing was damaged (even the mirrors I hadn’t covered). Again, it was just one guy dropping it off, but it was no bother. Will definitely use this company again!

By going beyond door-door and making it room-room the service is worth 10x what other companies offer. They were also one of the best quotes I could get. Better service and great price, very easy to recommend.

What a wonderful service! .... transported a part shipment of personal belongings from the depths of France all the way back to the U.K. ... Thank You.

Steer well clear of this company if something goes wrong and they damage your stuff they will continuously fall back on their “terms and conditions” neglecting the fact that a companies t&c don’t trump UK law. They also hide negative reviews on google consistently and I was forced to take legal action in order to get a necessary refund. Absolute crooks.

Used this company twice when moving to France last year (2025). Julie (co-ordinator) was so helpful, friendly and we had great communication throughout. Drivers/handlers who collected/delivered were friendly and helpful. Nothing was too much trouble. Very happy with the service that I received and would highly recommend.

Really great service between the UK and France. Julie was fantastic and politely answered my many emails by return. I’m rarely as impressed with customer service. The guys who collected and dropped off were also polite and friendly. I’d definitely use them again. Thank you!