Kristin C.
Beware!!! Do not do business with their internet sales!!!
I wish I could give ZERO stars. I ordered a camera over a week ago, and was promised delivery within 48 hours. I emailed them to confirm delivery, with no response. Called the number, was confirmed and promised I'd have it in two days. My daughter is getting married, and my camera died and I needed this replacement. I ordered two weeks before it was time to head out for the wedding. I called two days later (it had not shipped yet) and was told that the contact phone number was not for internet sales. You had to communicate via email ONLY. The problem is--they would not answer my emails. Several days went by. No response. I saw that they offered a government and student discount, so emailed those people and got a response--and "sure, we can offer a discount." (Don't think this is a happy ending--it's not.) I finally got a response saying that they screwed up and they didn't actually have the camera. At this point, it'd been nearly a week. I asked them when they'd get more...no response. NO response to the discount, either. Time was counting down quickly until it was too late and I'd be stuck with my iPhone as a camera for the wedding. When I threatened to cancel my order, they responded in seconds. (so they do read their emails...but just choose not to answer..). They said they'd ship on Tuesday...but then wouldn't confirm via email, refused to answer my questions about the promised discounts, and wouldn't consider overnight shipping (even though I had paid for it). This was too much! Finally, I reached out to a different store (Milford Photo in CT) and they had the camera. They sent it OVERNIGHT to be sure I had it for my daughter's wedding. NO issues. They even gave me a discount (which I believe was because they felt badly about my experience here at Camera Wholesalers). This has been two weeks of never-ending stress, and I cannot recommend this seller. There is no way to talk to them if you order online. There is no way to ask questions, or try to straighten out logistics. This is no way to do business. I posted a negative review, but when you go look at reviews, they have it set up so that negative reviews do not show up. Now, THAT is a scam. Beware!
