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Cambridge Credit Counseling (cambridge-credit.org) has 456 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Credit & Debt Services · Boston, Massachusetts
Excellent
Credit & Debt Services · Boston, Massachusetts
Excellent
Credit & Debt Services · Boston, Massachusetts
Excellent
Credit & Debt Services · Newton, Massachusetts
New
456 approved reviews, newest moderated first
Sally W.
Easy and so helpful. Cambridge worked with a creditor to make a payment affordable and bring down interest rate. I was able to pay off in 4 years. I would definitely recommend.
Response from Cambridge Credit CounselingJul 7, 2025
Thank you! I am so happy our program worked so well for you, and you have paid off your debt!
Richard
About five years ago I noticed an ad for Cambridge Credit online from AAA. I decided to look into what they had to offer. That was one of the best decisions I have ever made. I was over $60,000 in credit debt at the time. In April I sent in the last payment. Everything worked as they said it would. I likely would have had to declare bankruptcy otherwise. Now I have good credit again because I did actually pay off the entire debt but at a reasonable interest rate.
Response from Cambridge Credit CounselingJul 7, 2025
I am so happy for you and that the program worked so well! Congratulations on paying off your debt!
KC
Very easy to use. Great communication. Great options. I would definitely recommend.
Response from Cambridge Credit CounselingJul 7, 2025
I am so happy to hear that the program is working so well for you.
Eduardo S.
I called to ask some questions. And they don't give no answers or sound like they're laughing at you when you're asking for information. So far bad business you are wrong since one person says April and other say march
Response from Cambridge Credit CounselingJun 12, 2025
We are happy to assist you with joining our program, but in order for any counselor to create a debt management plan for you, we must have accurate account information. You had initially inquired about enrolling in our debt management plan in April but declined to do so at that time. You recently contacted our office to ask if you could begin a debt management plan in June. You spoke with one of our Counseling Managers, who tried to help you understand that the account balances you had provided to our counselor in April were no longer accurate, and she just needed to verify the current balances with you. (Even if you don't make charges on an account, the bank that issued your card will assess interest and/or finance charges that result in changes to your balance.) Our Counseling Manager had confirmation from a recent credit report that your account balances had, indeed, changed since April, but you didn’t want to make the updates with her. She is happy to discuss your account moving forward, but please understand that lenders and state regulators require us to use accurate information when submitting your accounts for a debt management plan. Like you, we want your accounts to run smoothly, and the information we're requesting is absolutely needed. UPDATE 06/12/25 You began speaking with one of our counselors in March, but your start date was originally set for April 14th. Our counselors are happy to provide the information needed and answer your questions.
A R.
Cambridge has been an incredible help to our household. We just paid off our debt, and we cannot express enough how much we appreciate them. Unfortunately, I had to add another credit card debt that I built up during the COVID period, but they were very kind and extremely helpful. They made the process very easy. I fully recommend Cambridge if you are experiencing a financial crisis. Thank you so much, Cambridge!
Response from Cambridge Credit CounselingMay 12, 2025
Congratulations on paying off your debt! I am so happy to hear the program worked so well for you.
Guillermo L D.
Cambridge credit counseling helped me immensely in my payoff. It's worth the investment. You can do it also.
Response from Cambridge Credit CounselingApr 21, 2025
Thank you. I am so pleased to hear the program worked so well for you.
Pierre J.
Thank you Cambridge for making me debt free today and raise my credit score; your service was tremendous. May you continue to help people like me (in my past situation) and protect them against Financial Predators.
Response from Cambridge Credit CounselingJan 20, 2025
Thank you and congratulations on being debt free!
Cj
Very informative and helpful. They are with you every step of the way so you never feel alone. They make the process as stress free as possible.
Response from Cambridge Credit CounselingNov 25, 2024
Thank you and we are so happy to hear the program is working so well for you.