Calmio is a compassionate AI companion designed to support people navigating loneliness, addiction, and complex emotional challenges. In moments when thoughts feel overwhelming or difficult to share, Calmio offers a private, judgment-free space to reflect, process, and find clarity.Built with empathy at its core, Calmio helps you untangle difficult emotions, recognize patterns, and better understand yourself.
Calmio (calmio.ai) has 494 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
calmio.ai
Website
calmio.ai
Category
Internet & Software
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 7% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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The subscription process was informative and easy to follow.
ED
Ed
Loved how seamless it was
Loved how seamless it was
JO
John
Calmio charges you involuntarily, in a few ways
This place is a rip-off. You will incur more anxiety by trying to deal with their payment systems than their supposed treatments will ever absolve you of.
First, in ApplePay, in the process of undergoing the evaluation, it's not clear when you subscribe. I didn't think I'd subscribed -- just come close -- when apparently I had.
Second, if they think you have subscribed, they make it borderline impossible to try to cancel. I have been trying to cancel ever since the first Calmio charge appeared on my credit card, but they never respond to emails and it can be hard, even impossible, to login to your account if you don't use the same email on ApplePay as you use day-to-day.
Third, after they ignore your repeated emails asking to cancel because you cannot login to press the "cancel" button, and you eventually manage to login and cancel, they continue to charge your credit card! I have a cancellation confirmation email from them from over two months ago (I'd been emailing them months before that to try to cancel). And then TWO MORE recurring charges appeared on my credit card! Even after they confirmed cancellation in writing.
This is a clear pattern of behavior that shows bad faith on the part of this business. If you have any other option for this service, use it instead, and avoid this nightmare. This is worse than a one-off mistake, and you should be aware of even exploring this app, as you might end up subscribing by accident and wasting hours of your life trying to undo an unwitting mistake.
Response from CalmioJun 3, 2026
Hi John, thank you for taking the time to write this out in detail — and I'm genuinely sorry. What you're describing is not the experience I want anyone to have with Calmio, and reading it back, every part of it points to failures on our side: an unclear subscription flow on Apple Pay, support emails that went unanswered, login friction when the Apple Pay email doesn't match the account email, and — most seriously — charges continuing after we'd already confirmed your cancellation in writing. None of that is acceptable, and I'm not going to try to explain it away.
We never ignore or ghost our customers on purpose, so somewhere in this case there was a clear error on our side, and I want to make it right — refund the charges that came after your cancellation confirmation, look into why your emails weren't getting through, and learn from what happened here. I'm working on our customer support and billing flows every day, and reviews like yours are exactly the kind of feedback that pushes me to do better.
Please contact us directly at [email protected] and include the reference code CM-91528 in your message so I can pull up your case personally, refund the incorrect charges, and make things right for you.
Emma Lawson
Head of Customer Service
SH
shannon
Emma's excellent service from start to…
Emma's excellent service from start to finish. Professional, helpful, and easy to work with. Communication was great, and everything was handled efficiently and thoroughly. I highly recommend working with them and appreciate all the help they provided.
KI
Kimberly
Company is honest and responsive
Company is honest and responsive
MD
Mark David S.
Teresa was very helpful and responded…
Teresa was very helpful and responded promptly. I needed to cancel my subscription and a refund on the original order. She refunded the money quickly. I appreciate all that she did.
RP
Robert P.
I was trying to cancel my trial…
I was trying to cancel my trial subscription but was unable to and was charged for a longer subscription. After emailing and explaining the situation I was refunded the full amount. Didn’t expect it to go so easily. Thank you.
