David
Very unhappy customer
I paid my fees for a 3 month subscription and received nothing at all to my email. I emailed Calmio and got no response, so sent a follow-up email and again received no response. I have since cancelled but received no refund. Very disappointing, poor service. Buyer beware as from my experience this is a scam.
Response from CalmioJul 1, 2026
Thank you for taking the time to share your experience, and I’m truly sorry for the frustration and disappointment this has caused. First, I want to assure you that Calmio is absolutely not a scam. We’re a small team of real people who genuinely care about our customers, and based on what you’ve described, it sounds like something clearly went wrong on our side. I’m especially sorry that you never received our emails and that your own messages appeared to go unanswered. This is not the level of service we strive to provide and may have been caused by a technical issue in our customer support system. Could you please email us again at [email protected]? Unfortunately, we’re unable to identify your account from your Trustpilot review alone. Once you contact us, I will personally review your case and ensure you receive a full refund as quickly as possible. Again, I sincerely apologize for your experience, and I hope we have the opportunity to make this right. Emma Lawson Head of Customer Service