CalmioReviews of calmio.ai

Quick and easy. App is user friendly.

easy to navigate

The product did not work for me, and I stopped using it. Some time later I was shocked to be billed $100 for something I did not want. I hadn't cancelled an auto renewal that I was unaware of. I cancelled immediately afterwards. My initial request for reimbursement received a curt rebuttal. I followed up with another request but got no answer. I checked my documentation and found the terms and conditions comprised 11 screens of very small print on my phone. I gave a Trustpilot review that was critical of this response which I thought smacked of 'too bad - you fell for our auto renewal trap' about which Calmio contacted me. After another exchange of emails, they refunded my $100, apologised and admitted the situation had been badly handled. I am grateful for that and his review has been modified as a result. Had it not been for Trustpilot I think I would be $100 worse off.

While the app ended up not being a good fit for me, I think it is a great tool and offers helpful information. In general I think it is a good product. I will note the positive customer service experience when I went to cancel my subscription. They were very responsive and handled my needs in a timely manner.

I was really looking forward to using this app. I found it on social media, took the quiz, sent my $20.00, downloaded the app and although I had set up an account after taking the quiz, the app did not recognize me nor would it authenticate my sign-in credentials, the app suggested I take the quiz again, which I did, then it wanted $20.00 again, which I did not. I sent an email to Calmio customer service explaining and they were prompt in their response. Calmio's response was I should retake the quiz and pay another 20.00. During this time, Calmio had charged me for the monthly subscription fee and told me because I hadn't logged in I could not qualify for a refund. So, I explained again, that I could not log in and Calmio explained again that I would have to retake the quiz and pay another 20.00. Im happy to hear that this app is helpful to people. For me, this is the absolute worst experience I've had with a paid app and I find Calmios practices substandard and, to a degree, unethical.

The survey easy to follow and right on the mark. No pressure and no shame. Very reasonable monthly charge

Very easy to complete the required questionnaire and determine if the app is what you need.

The challenges remain the same, but this is new way of looking at dependancy. I redirection in supportive tools to face our challenges and work towards success. There are so many resources and guides to choose and learn from.