Michelle C.
It was a good overall experience
It was a good overall experience

Calmio is a compassionate AI companion designed to support people navigating loneliness, addiction, and complex emotional challenges. In moments when thoughts feel overwhelming or difficult to share, Calmio offers a private, judgment-free space to reflect, process, and find clarity.Built with empathy at its core, Calmio helps you untangle difficult emotions, recognize patterns, and better understand yourself.
Calmio (calmio.ai) has 494 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Michelle C.
It was a good overall experience
Samantha
My shopping experience was very positive. The app was easy to download and I have been using the app daily. I’m very pleased with the support I receive daily and I’m already making progress towards my drinking goal.
Donald S.
It feels non-threatening, supportive.
Elyce O.
I find this app to be very inspirational and smartly designed. I feel that it will really help me!
Louise G.
Straight forward
Ines
I was not sure if to begin this journey but i felt you were very human and patient so I did
Jon
I just started so hard to tell but so far, so good! Excited to get into it deeper.
TD
Update: Following Emma’s reply, I got back in touch with Calmio. They explained to me that the payment was stuck with PayPal and that Calmio had no control over this. Original text: That refund is currently being processed as a chargeback through PayPal. Because it’s going through PayPal’s own chargeback process, the timeline is controlled by them — which unfortunately means we’re not able to speed it up from our end, even though the refund itself is in progress. Please rest assured that this is moving forward and the $55.99 will be returned to you; it is simply subject to PayPal’s processing time rather than something we can speed up directly. I’m sorry for the delay this has caused. My enquiry with PayPal revealed that no refund is pending for me and that Calmio has retained the money. I then wrote to Calmio again, to get my money back – now the company is playing dead. I can only repeat… Scammers! ***** This company is a scam. I bought a one-week subscription there after seeing an advert on Instagram. Nowhere was there any mention of a subscription. I changed my mind and neither downloaded the app nor created an account, let alone used anything within the one-week subscription. After a week, $55.99 was suddenly debited from my PayPal account for subscription renewal. After sending numerous emails to customer support, a lady eventually replied and promised to refund the amount, and as a gesture of goodwill, the cost of the one-week access as well. The refund for the one-week access was indeed paid out. I am still waiting for the larger refund to this day. The case was then rejected by Calmio via PayPal, with the lie that I had been informed of the payment terms. Don’t buy anything from this company!!!
Response from CalmioJul 22, 2026
Thank you for taking the time to share your experience, and we're truly sorry for the frustration and worry this situation has caused. I want to reassure you that Calmio is absolutely not a scam. What you encountered relates to how our subscriptions are structured: our 7-day trial automatically continues into a monthly subscription unless it's cancelled before the trial period ends. This is standard for the trial, and it's never our intention for any customer to feel misled or out of pocket. That said, we always want to do right by our customers, and your experience matters to us. Please contact us again at [email protected] and I will personally take over your ticket as a priority. If your losses haven't been fully compensated as of today, I will make sure they are put right. Emma Lawson Head of Customer Service