Calming Co.Reviews of calmingco.com

Response from Calming Co.Mar 31, 2025

We’re sorry to hear that the taste didn’t meet your expectations. We know flavor preferences can vary, and we appreciate you giving one of our products a try. If you ordered through our website, you’re covered by our 60-day money-back guarantee. Please feel free to reach out to us at [email protected], and we’ll be happy to help. Thank you again for your feedback, we’re always looking for ways to improve the experience.

Response from Calming Co.Mar 28, 2025

Hi Thomas, thank you for your feedback. We want to clarify that we do not enroll anyone in recurring billing without their authorization. In your case, the subscription was selected at checkout through our main product page. Additionally, we sent you a reorder reminder email on March 24, 2025 to notify you before the next shipment processed. We do this to give every customer the opportunity to modify, skip, or cancel their subscription in advance. If you prefer to make a one-time purchase in the future, you can do so anytime by visiting: https://www.calmingco.com/collections/shop-all If you need any further help, feel free to reach out to us at [email protected] — we’re always happy to assist.

Response from Calming Co.Mar 28, 2025

Thank you for giving Ü Focus a try and for sharing your honest feedback. We’re sorry to hear it didn’t deliver the focus or energy you were hoping for. While many customers do find it helpful, we understand that everyone’s body responds differently - and that can be frustrating. If you haven’t already, please reach out to us at [email protected]. We’d be happy to honor our money-back guarantee and make sure you’re taken care of. We truly appreciate you giving Ü Focus a try and wish you all the best on your wellness journey.

Response from Calming Co.Mar 24, 2025

We’re truly sorry to hear about your experience and want to assure you that we take feedback like this very seriously. While many customers have a positive experience with Ü Relax, we understand that not every product works the same for everyone. Our records show that your subscription was cancelled on March 12th, and we also responded to your message at that time. If you haven’t seen that reply, it may have landed in your spam or promotions folder. That said, we want to ensure everything has been fully resolved on your end. If there’s anything else we can assist with, please don’t hesitate to reach back out to us at [email protected]. You can also initiate a return by visiting https://www.calmingco.com/pages/contact-us

Response from Calming Co.Mar 24, 2025

Thank you for giving Ü Relax a try and for your honest feedback. We’re sorry to hear it wasn’t the right fit for you, especially in terms of flavor and effect - but we’re really glad to hear that the return process was smooth for you! We’d love for you to explore our other products if you decide to give us another shot. And if you ever have questions or need help finding something that better fits your preferences, feel free to reach out at [email protected] - we’re always happy to help. Thanks again for your thoughtful review!

Response from Calming Co.Mar 15, 2025

We sincerely apologize for the delay and any frustration this caused. We understand how important it is to receive your order in a timely manner, and we regret that your package was stuck in transit. Our team had reached out multiple times to offer a replacement, but we didn’t receive a response. That said, we completely understand your concern, and as of today, your refund has been fully processed. You should see the funds reflected in your account soon. If there’s anything else we can do for you, please don’t hesitate to reach out at [email protected]. We truly appreciate your patience and the opportunity to make this right.