Timothy W.
User Friendly
User Friendly
Response from CTM (formerly CallTrackingMetrics)Jun 28, 2018
So glad that you are finding the platform intuitive and easy-to-use! Thanks for the review, Timothy!
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results.Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.
CTM (formerly CallTrackingMetrics) (calltrackingmetrics.com) has 217 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Internet & Software · Bethesda, Maryland
Excellent

Internet & Software · Manchester, Maryland
Excellent

Internet & Software · Silver Spring, Maryland
Excellent

Internet & Software · Columbia, Maryland
Excellent
Showing 127 reviews with 5 stars · Clear filters
Timothy W.
User Friendly
Response from CTM (formerly CallTrackingMetrics)Jun 28, 2018
So glad that you are finding the platform intuitive and easy-to-use! Thanks for the review, Timothy!
David R.
I just started using, but I love being able to see (and hear) all of the sales leads that are coming from the website.
Response from CTM (formerly CallTrackingMetrics)Jun 26, 2018
Thanks for signing up with us, it's great that you're already tracking those sales leads! Don't forget to check out our free onboarding and training webinars to help you get the most out of our platform.
Patricia Davis, Office M.
CallTracking Metrics allows us to review our several 800#'s all in one place, and where the calls originated. We've been a client since 2013. Best decision!
Response from CTM (formerly CallTrackingMetrics)Jun 26, 2018
Thank you for taking the time to write this review, and for being our client for so many years! We really appreciate the kind words.
Karen A.
This has been a game changer for us. Highly recommend!
Response from CTM (formerly CallTrackingMetrics)Jun 26, 2018
That's great to hear, thanks Karen!
Richard K.
excellent service
Response from CTM (formerly CallTrackingMetrics)Jun 26, 2018
Thanks Richard!
Optidge
I've been using CTM for many years now, both for my business and for my clients. CTM is constantly working to innovate and have the best product out there.
Response from CTM (formerly CallTrackingMetrics)Jun 26, 2018
Thank you for being a loyal customer, that's so good to hear! We'll keep trying to improve, and hope we can continue serving you and your clients for many years to come.
John K.
I've been using CTM since they started - and wow - have they innovated and continued to improve - providing HUGE value all along the way. One of my favorite companies to deal with. Fantastic!!
Response from CTM (formerly CallTrackingMetrics)Jun 26, 2018
Thank you for sticking with us through all these years, John! We really appreciate you taking the time to leave this review, and hope we can continue providing value to your team.
Deepak K.
Nice tool to work, and its great experience with it .
Response from CTM (formerly CallTrackingMetrics)Jun 26, 2018
Thanks Deepak!