Jeffrey G.
Love this software
Love this software! Easy to use and a must have in your digital marketing toolbox.
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thank you for taking the time to review the platform, Jeff!
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results.Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.
CTM (formerly CallTrackingMetrics) (calltrackingmetrics.com) has 217 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Internet & Software · Bethesda, Maryland
Excellent

Internet & Software · Manchester, Maryland
Excellent

Internet & Software · Silver Spring, Maryland
Excellent

Internet & Software · Columbia, Maryland
Excellent
Showing 127 reviews with 5 stars · Clear filters
Jeffrey G.
Love this software! Easy to use and a must have in your digital marketing toolbox.
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thank you for taking the time to review the platform, Jeff!
Juan
Easy to use. Happy with the features.
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thanks, Juan!
Rafael T.
Fantastic!!
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thank you, Rafael!
Sam W.
Best tracking services, best response time and most importantly you can add features of your choice. Loving this technology
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thanks, Sam. No one business is exactly the same, so we like to provide our customers with fully customizable features to support their workflow. We are so happy that you are loving the service!
Dean S.
I have worked with CallTrackingMetrics.com going on 3 years now. Amazing platform that has helped scale my clients in some cases over 1000% growth. The platform gives you complete control over tracking your marketing efforts, and provides you will all the technology you need to run a call center, including a completely virtual one if you need. And, the CTM support team is very responsive and helpful. I highly recommend CalltrackingMetrics.com.
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thank you for being a long-time, valued customer, Dean. We appreciate your business and are thrilled that CTM is providing you with all of the tools you need to scale your business and effectively manage your calls.
Christopher S.
Great call tracking platform. Smart people, great customer service and reasonable rates. Highly recommended
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thanks, Christopher!
Corbin W.
Great customer service. No matter how "simple" my question might be, I know I can go to them for help.
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thanks, Corbin! We are here to answer any questions you may have....big or small!
Gerald
Great Service.
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thank you!