Kati
Tracks calls seamlessly
Tracks calls seamlessly - shows where the lead came from
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thanks, Kati! We are glad you are finding success with our attribution data!
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results.Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.
CTM (formerly CallTrackingMetrics) (calltrackingmetrics.com) has 217 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Internet & Software · Bethesda, Maryland
Excellent

Internet & Software · Manchester, Maryland
Excellent

Internet & Software · Silver Spring, Maryland
Excellent

Internet & Software · Columbia, Maryland
Excellent
Showing 127 reviews with 5 stars · Clear filters
Kati
Tracks calls seamlessly - shows where the lead came from
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thanks, Kati! We are glad you are finding success with our attribution data!
JC D.
Great service. Very happy.
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thank you!
Mitchell W.
We have been using the platform for over 2 years and our customers love the flexibility. Super easy to use, and customer support is great as well!
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thank you for the review, Mitchell. We appreciate your business and our customer support team is always here if you need them!
George K.
Call Tracking Metrics needs tight integration with Facebook Ads. We're thrilled with the new Bing Ads offline conversion integration and see that Facebook Ads could be implemented in a similar way. Update: I just changed my review from 4 stars to 5 stars. Call Tracking Metrics responded to my review and they have already been working on exactly what we requested!
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thank you for the feedback, George. We agree, and are working closely with the Facebook team to extend our offerings. We will send an announcement once available, so stay tuned!
Matthew
Call Tracking Metrics is everything we need in a call tracking service! Thanks for everything!
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thank you, Matthew!
Quik Quote S.
This company without any reservations is a 5 Star Company & allows anyone to feel comfortable using the CTM platform as they give you the best results & capture every call including Audio conversations, the location of the caller & as important, gives you a great CRM to enter all your notes
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thank you so much for taking the time to review the service, and we are thrilled that you are finding success and improving operational efficiencies through our Call Management tools!
Joanne A.
Excellent service ! Very helpful
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thanks, Joanne!
cassandra
I would recommend this company to anyone.
Response from CTM (formerly CallTrackingMetrics)Nov 15, 2017
Thank you!