Janet D.
Review
Great tool and easy to use.
Response from CTM (formerly CallTrackingMetrics)Nov 27, 2017
Thank you for the 5-star review!
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results.Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.
CTM (formerly CallTrackingMetrics) (calltrackingmetrics.com) has 217 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Internet & Software · Bethesda, Maryland
Excellent

Internet & Software · Manchester, Maryland
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Internet & Software · Silver Spring, Maryland
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Internet & Software · Columbia, Maryland
Excellent
Showing 127 reviews with 5 stars · Clear filters
Janet D.
Great tool and easy to use.
Response from CTM (formerly CallTrackingMetrics)Nov 27, 2017
Thank you for the 5-star review!
Marissa Katrin M.
I have been using Call Tracking Metrics for around 5 years years. As a digital media company I have used CTM for to track my clients digital marketing campaigns and to make more informed decisions on what is working and what is not working. I have also used it for my company, The Treatment Specialist, website which has helped me closely track productivity on all campaigns and track ROI.
Response from CTM (formerly CallTrackingMetrics)Nov 27, 2017
Thank you for being a valued customer and for taking the time to leave a detailed review of the platform. We are thrilled that you have been using CallTrackingMetrics for over 5 years to provide additional value to your clients and track your campaign performance/ROI!
Igor
Great platform call tracking and more
Response from CTM (formerly CallTrackingMetrics)Nov 27, 2017
Thank you, Igor.
Dawn C.
The system is very simple to use and gives comprehensive information!
Response from CTM (formerly CallTrackingMetrics)Nov 20, 2017
Thanks, Dawn--it's great to hear that the platform is easy to use and provides a wealth of information for your team. We appreciate the feedback!
Peter W.
Very happy with CallTrackingMetrics. Overall experience is great. Pricing is very competitive. If we have issues, the support team is very quick to respond and sort things out. Great solution for agencies.
Response from CTM (formerly CallTrackingMetrics)Nov 20, 2017
Thanks for the 5-star rating, Peter. Glad your agency is finding success with CallTrackingMetrics, and our support is always available to answer questions as needed!
Paul B.
Great service, love how you can listen in on phone calls to help with better sales or information and the call blocking really helps with all the spam calls.
Response from CTM (formerly CallTrackingMetrics)Nov 20, 2017
Thanks for giving our call management features 5-stars, Paul!
Kim F.
Great customer service. Love their platform and would recommend it to all digital advertisers.
Response from CTM (formerly CallTrackingMetrics)Nov 20, 2017
That's great to hear! Thanks for the 5-stars, Kim.
Bob M.
Excellent service will recommend
Response from CTM (formerly CallTrackingMetrics)Nov 20, 2017
Wow! Thanks, Bob.