CallonDocReviews of callondoc.com

Well I made an appointment to get checked for hypothyroidism. I paid 65 dollars to get two tests at labcorp the t4 and the TSH. Got nothing prescribed because they said the tests fall within range. I have hypothyroidism for sure. In the past I’ve never fallen within range. They only ordered me 2 of the tests out of all the tests that need to be taken. Not to mention I’m taking vitamins including biotin, which can affect the results. I told whoever that and the response was to stop taking vitamins and try the test again in a couple of months or to go to my personal doctor and have all the tests taken. I told them I’m the email before the canned bs response that I do not have insurance and why I used call on doc in the first place. I’m upset and I think that your company should have done all the tests etc. whatever. You took my money and I never even get to talk to an actual doctor to explain anything. Makes no sense. BTW I don’t have insurance because I’m self Employed. Thank for nothing.

Second time Ive used CallonDoc. I can't believe how quick and efficient it is!! Saves me quite a bit of money too! Its most definitely my go-to for minor things.....my doctor is 30 miles away. I much prefer this method! Im a fan!

Very Quick turnaround I needed a prescription transferred and refilled and it was just a easy process and I really appreciate that😊

CallonDoc doesn’t live up to its promise. I don’t recommend using them. I called them to inquire about their service and explained that I am looking for an order for an MRI or potentially more than one MRI imaging - all of which is on their specific list of orders that they write. I also explained that I live in NY state and the order has to come from a NY state practitioner as I do plan to use my insurance. The CallonDoc assured me that this was doable and no problem. The first issue was that they called, emailed, and texted me at 930pm wanting to have an appointment then to go over the documentation that I filled out. I kindly explained that it’s not appropriate nor am I available at 930 at night to have a telehealth appointment. I thought this was very strange, not to mention very unprofessional. Furthermore, once an appointment was made and I connected with one of their practitioners, things got even worse. The practitioner never actually read the medical paper that I filled out for him/her and told me that he’s not familiar with writing a script for an MRI and would write one for a CT. He further added that he can’t write something that he doesn’t know anything about even though this MRI was listed on the company’s detailed list of MRIs they write. I suggest they hire practitioners that are experienced enough or knowledgeable enough about the MRIs that their company says that they offer, if applicable to that person. So, I asked that the practitioner write the partial order and to please have another practitioner reach out to me to discuss the MRI in question. He assured me that he will. Needless to say, no one has ever reached out to me. And, upon receiving the order, it is incorrect- not for what he told me he was writing. No diagnosis codes. And, the practitioner is a PA from TEXAS, not NY State as was promised. In sum, this was not only a complete, dragged out waste of time, but also a complete waste of money. Not trustworthy, not professional, and not an honest or credible company.

Call on Doc is a great service especially during the pandemic when you don't want to be in a doctors office.I only gave 4 stars due to the fact that you can not call and get a real human on the phone. You can only text or email them.

I want so badly to give positive feedback but I just can't. I loved the idea of telehealth and this was rated one of the best. However, when my prescription came through, I couldn't lay hands on it due to the dosage being wrong for the medication prescribed. That happens. Human error. After I tried all routes to get a hold of somebody to just talk to the pharmacists, and after hearing that the line that is supposed to be dedicated to pharmacists for this purpose suggested she TEXT, I was done. I lost $40 on what should have been an easy fix. Luckily, I found a service that is 100% covered by my insurance and was able to have a new correct prescription sent over by a doctor I actually spoke with on the phone. I wish our money were refundable but I suppose it is only fair seeing as there was a doctor involved somewhere along this frustrating line who still needs payment for their service.

Quick and easy and very efficient for my health concerns.

Nice and very convenient