Lisa K.
I had my consultation and then went to…
I had my consultation and then went to the pharmacy to pick up my script. The Callondoc script was signed by a PA. The state of Michigan has a law prohibiting out of state PA’s from signing scripts. The pharmacist tried to call no one returned her call. I texted, e-mailed. The Callondoc re never resolved it. I had to contact them 2 more times before it got resolved. This cost me an entire day of waiting for the script I needed.
Response from CallonDocFeb 21, 2022
Hi there, thank you for letting us know more about what happened with your patient care, I am sorry it was not handled in a more timely manner. Our patient support line is 214-466-6618, you can call or text that line at any time for a patient support specialist. You can also email [email protected]. If there's anything we can do to improve your experience and turn this around, please let us know, we'd love to help.




