Jason V.
Beware the scam here
Place bills your card and acts like an appointment is scheduled but then just unilaterally cancels it. Also they act like they have specialists but it’s only general practitioners (assuming they actually hold appointments). Their website also offers no option to cancel your account. Very scam like and distrustworthy
Response from CallonDocDec 12, 2024
Hello Jason, This is Gervin, one of the support staff here at Call-On-Doc. I am truly sorry to learn about your negative experience. I want to assure you that our team remains committed to your well-being and is here to assist you. We hope that you can consider giving us the opportunity to resolve your concerns and earn your continued trust. We tried pulling up your account using the reviewer's name, unfortunately, we are unable to locate any recent consultation. May we know if you have tried submitting a new consultation under a different name or email address? We kindly request that you send us a message through the help desk in your Call-On-Doc account as this will help us have a detailed discussion about your concern and so we can assist you in the best possible way. To access the help desk, please click/use this link: https://www.callondoc.com/en/chat-supports to securely log in to your patient dashboard. Then click the MESSAGES tab to view and send messages. Again, on behalf of our team. I sincerely apologize for any inconvenience. Looking forward to hearing from you soon.