Michael D.
Great straightforward prescribing
No hassle and clear expectations and fast results.
Response from CallonDocNov 2, 2025
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB

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CallonDoc (callondoc.com) has 7,217 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Michael D.
No hassle and clear expectations and fast results.
Response from CallonDocNov 2, 2025
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB
Gin
I scheduled my lab results review and was expecting a phone call. But the Dr’s kept messaging me on text. I don’t like how the providers keep changing and recommendations kept changing. They ended my visit as if I got everything through text (which I didn’t). I did not like how I requested phone and they disregarded that. I had to demand my call visit and then after that everything went well. I would recommend using them just be more specific out front before engaging in more text conversation, if you want a phone call.
Response from CallonDocOct 31, 2025
Hi Gin, My name is Kaye, one of the support staff at CallonDoc. We sincerely appreciate your honest feedback and are truly sorry for the confusion regarding your lab review and communication preference. While our consultations typically begin through secure messaging for efficiency, we completely understand your preference for a phone call and regret that this wasn’t accommodated right away. We’re glad to hear your experience improved after the call, and we’ll share your feedback with our medical team to ensure clearer communication about visit options moving forward. If you have any remaining concerns, please don’t hesitate to message us through your patient portal (My Account > My Profile > Messages) — we’d be happy to review them further. Thank you for recommending us despite the inconvenience. We appreciate your trust in our service. –KB
Dkayw
It was easy and fast
Response from CallonDocOct 31, 2025
Hi Dkayw, We’re so glad to hear your experience was easy and fast! Thank you for trusting CallOnDoc and for sharing your positive feedback. -KB
Michelle
I had trouble accessing the messages, but I’m not sure if it was the app or my cell phone.
Response from CallonDocOct 30, 2025
Hi Michelle, This is Rosh, one of the support staff here at Call-On-Doc. I'm sorry to hear you're having trouble accessing the messaging board. Please note that our lab staff has sent your lab order on the messaging board. Please login to your Call-on-Doc account then go to your profile and on the left side, click Messages. You can also access it using the link: https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages). Please try the following steps if you still can't access: -Clear your cookies and cache. -Use a different browser, such as Microsoft Edge or Safari. -Use a different device if possible. If using an App: -Close and reopen the app to refresh it. -Check for updates in your app store and ensure you have the latest version of the app installed. -Clear the app cache (in your phone settings) to resolve any temporary glitches. -Reinstall the app if issues continue. Let us know if the issue persists, and we’ll be happy to assist you further.
Jason
Great experience
Response from CallonDocOct 30, 2025
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB
Chris C.
Very easy to use. Take care of any issues right away
Response from CallonDocOct 30, 2025
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB
Megan B.
Site was super easy to navigate, didn't take too long amd communication was excellent!
Response from CallonDocOct 30, 2025
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB
MH
The ease and speed of service. Predefined treatment plans for whatever ails you. From consult to Rx to pharmacy in less than two hours. Talk about efficiency!
Response from CallonDocOct 30, 2025
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB