CallonDocCallondoc.com can save you time and money, our platform is designed to make quality healthcare convenient to patients and improve doctor's access to patients 24/7!
CallonDoc (callondoc.com) has 7,217 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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leeawynn
It was straightforward and very easy to communicate with the provider. I will use this again if needed
Response from CallonDocNov 27, 2025
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB
Kristin S.
Easy to use. Typed in information about my illness and medication was quickly filled at my pharmacy.
Response from CallonDocNov 27, 2025
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB
Travis R.
You guys a quick and reliable.
Response from CallonDocNov 27, 2025
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB
Dawn
A positive flu test at the last minute before a long holiday weekend had me in a panic—pediatrician closed, an endless hold on their on-call line. I came upon callondoc in an Internet search, and within ten minutes they had an antiviral script heading to my pharmacy—for half the cost of a visit to urgent care! I didn’t even have to sit through a tedious phone call…just plugged in the appropriate info and done. Incredible service. 10/10 would use you again.
Response from CallonDocNov 27, 2025
Thank you so much for sharing your experience with us — we’re truly glad we were able to help during such a stressful moment. We understand how overwhelming it can be to deal with a positive flu test right before a long holiday weekend, especially when your pediatrician’s office is closed and urgent care wait times are unpredictable. We’re very happy to know our service provided quick support and helped get the antiviral medication your child needed without added stress or high costs. Your kind words mean a lot to our team. We’re grateful you chose CallOnDoc, and we’re here anytime you need fast, reliable care. Wishing your family a quick and smooth recovery! -RB
Tiffany
Poor service. It takes hours to get responses to messages and then when you do, the response is scripted and generic and doesn't actually address your question or concern. They advertise easy diagnosis, prescription and even prior authorization service, but don't follow standard of care and just send a default prescription even if it's not appropriate for your needs. Then ignore you when you ask them to correct it. Update: they also claim to have a different standard of care and may require excessive additional lab work in order not to be unethical, whatever that means.
Response from CallonDocNov 27, 2025
Hi Tiffany, This is Rosh, one of the support staff here at Call-On-Doc. I came across your feedback on TrustPilot and we want to thank you for sharing your experience. We’re truly sorry to hear that things did not go as you expected, and we sincerely regret any frustration this may have caused. We understand how frustrating it can be when responses feel delayed or not fully aligned with your concerns. This is not the level of service we aim to provide. Your concerns have been shared to our medical providers for further review. Please know that our providers follow strict standards of care, and certain medications may require recent lab results to ensure a safe and accurate evaluation. We sincerely apologize if the prescription you received did not align with the treatment you were expecting. We also reached out to you through the messaging board in case you need anything further. If you have any other questions or concerns, feel free to message us anytime: https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) We appreciate your feedback and the opportunity to improve your experience.
Lauriette P.
Very easy to navigate on this site. Answer questions and get your meds within 2 hours. Awesome
Response from CallonDocNov 26, 2025
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB
Eric U.
Quick, simple, and effective!
Response from CallonDocNov 25, 2025
Hi Eric, Thanks so much for the great feedback! We're glad to hear the process felt quick, simple, and effective for you. We're always here whenever you need us again. -KB
Arthur
Easy to use and prompt and good service.
Response from CallonDocNov 25, 2025
Hi Arthur, Thank you for the great feedback! We're glad to hear the service was easy to use and prompt for you. We appreciate you choosing us and are here anytime you need support. -KB
