Halie B.
Brandy W
Brandy W. If u get her, she wasted your time and does not listen to the patient. My mother has chronic UTIs she was urinating blood bright blood. This woman refused to give the prescription my mother had used many times as she thought it was to strong. She managed to drag it out from 5 am to almost 9 am. My mother could have gone to the hospital and got the right script and taken it already.
Response from CallonDocDec 30, 2025
Hello, This is Rosh, one of the support staff here at Call-On-Doc. We sincerely apologize that the interaction felt prolonged, unhelpful, and that you felt your mother’s concerns were not fully heard. Our goal is always to provide timely, attentive care, and we regret that this experience did not meet those expectations. We attempted to locate the patient's account based on the details available but were unable to find it in our system. We would appreciate it if you could reach out to us directly through our messaging board, which you can access here: https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) Your experience is important to us, and we appreciate your feedback as it helps us improve. We hope to have the chance to serve you better in the future.