Callondoc.com can save you time and money, our platform is designed to make quality healthcare convenient to patients and improve doctor's access to patients 24/7!
CallonDoc (callondoc.com) has 7,217 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
callondoc.com
Website
callondoc.com
Category
Clinics
Location
Dallas, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 38% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Thank you for your feedback Dutch! We’re glad we could respond quickly and make things fast and easy for you.
-KB
AF
Alyssa F.
It was quick and easy to get the…
It was quick and easy to get the medication I needed. I al already feeing better.
Response from CallonDocFeb 15, 2026
Hi Alyssa,
We’re so glad to hear that! It’s great that getting your medication was quick and easy, and even better that you’re already feeling better. Wishing you continued wellness!
-KB
PL
Patrick L.
Thank you for trusting that people know…
Thank you for trusting that people know their own body and what it needs
Response from CallonDocFeb 15, 2026
Thank you so much for your kind words Patrick! We truly believe in empowering our patients to know and manage their own health, and we’re glad our service supports that.
-KB
DD
Drew D.
Effective website
Using this site was quick and easy and effective
Response from CallonDocFeb 15, 2026
Thank you for sharing your experience Drew! We're glad to hear that using our site was quick, easy, and effective for you. We’re always here to make things simple and convenient!
-KB
DT
Deborah T.
Great service as always
Great service as always
Response from CallonDocFeb 15, 2026
Thank you for the continued trust Deborah! We’re so glad to hear you’re happy with our service and look forward to assisting you again anytime.
-KB
KM
Kiara M. M.
I’m grateful for this app
I’m grateful for this app. Very easy way to get your meds on time. Thanks!
Response from CallonDocFeb 15, 2026
Thank you for your kind words Kiara! We're so glad to hear that getting your medications on time has been easy and convenient for you. We’re always here to help whenever you need us!
-KB
CK
Cheri K.
I always appreciate call on doc they are fast and easy
I always appreciate call on doc because I hate going to the walk in clinics because you never know what else you will come in contact with. Call on Doc is fast and easy.
Response from CallonDocFeb 15, 2026
Thank you so much for sharing your experience Cheri! We're thrilled to hear that our service makes things easier and more convenient for you. Staying safe and avoiding extra exposure is always important, and we're glad we could help with that. We look forward to assisting you again anytime!
-KB
RL
Renee L.
The three hour promise is a lie
The three hour promise is a lie. If you need your meds in timely fashion like, in my case, you're in pain, go pretty much anywhere else. I did this at night, willing to drive an hour to a 24 hour pharmacy, only to have no reply at all 3 hours later. Still sitting here in pain and hoping the ibuprofen takes the edge off. Based on the other reviews I'm reading while I sit here getting angry, I may not have it by morning, either and should have just sent it to the pharmacy 15 minutes away.
ETA: I messaged and got the same canned response they give everyone about technical issues. I guess they aren't capable of putting up an announcement informing people that the 3 hour limit doesn't apply because they are understaffed or whatever the real reason is. Further, based on the reviews, I'm unlikely to get the meds I actually need, anyway.
Response from CallonDocFeb 14, 2026
Hi Renee,
My name is Kaye, one of the support staff at CallonDoc.
First, I want to sincerely apologize on behalf of our team for the frustration and discomfort you experienced. Being in pain and waiting for relief — especially when you were prepared to drive to a 24-hour pharmacy — is incredibly stressful. We truly understand how upsetting that must have felt.
At this time, we’re unfortunately unable to locate your account using the details available in your review. We definitely want to look into this thoroughly and provide clear answers regarding the timing of your visit, messaging history, and prescription status. Please reach out to us directly through our secure patient portal at:
👉 https://www.callondoc.com/en/chat-supports
(My Account > My Profile > Messages)
If you’re able to share your full name, date of birth, and the email used for the visit, we can promptly investigate what happened and ensure your concerns are reviewed by the appropriate team.
While we strive to meet our stated turnaround times, there can occasionally be delays depending on visit volume, medical complexity, or pharmacy coordination. That said, we never want a patient to feel ignored or left without communication. Your feedback is important, and we take it seriously.
Our medical team works diligently to review each case carefully to ensure safe and appropriate treatment, and we would truly appreciate the opportunity to look into your specific situation and make this right.
Thank you for bringing this to our attention. We hope you’ll allow us the chance to assist you further.
– KB
