CallMuangThai.com Reviews | Read Customer Reviews of callmuangthai.com

CallMuangThai.com Reviews | Read Customer Reviews of callmuangthai.com

CallMuangThai.com reviews

Showing 14 reviews with 2 stars · Clear filters

Tipsukhon C.
Sep 27, 2017
often lost connecting.
often lost connecting.
Response from CallMuangThai.comSep 28, 2017
Dear Tipsukhon Calfa, Thank you for your valuable feedback. Our colleagues in the Customer Support will contact you shortly to investigate the issues you are reporting. In the meantime, in order to improve the quality of your calls in the future, please use the star Rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls. Keep in touch! CallMuangThai.com Team
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LeRoy H.
Jul 3, 2017
My account has auto-recharge
My account has auto-recharge. It didn't happen so I did it manually. Please make sure that in the future the re--charge will happen automatically as it is supposed, and has worked in the past. Otherwise I am pleased with the service.
Response from CallMuangThai.comJul 4, 2017
Hello, The Auto Recharge feature has been active without any interruptions since 01/29/2012. Your account is recharged with $20 whenever your balance drops below $5. Your CallMuangThai team
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Pornpimorn V.
Jun 14, 2017
I have hard time to connect
I have hard time to connect, 75% I have to redial or can talk less than a min. It seems I pay for 1 min round up. It isn't only me ,my friend have same problem .
Response from CallMuangThai.comJun 15, 2017
Hi Pornpimorn, And thank you for taking the time to send us your feedback. Our colleagues in the Customer Support team will contact you shortly to investigate the issue you are reporting. However, you can also use the Star rating, available in your Account Activity, which allows to to rate the quality of every call you make. This way we will be able to notice the issues in real time. Keep in touch! CallMuangThai.com team
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toy J.
Mar 28, 2017
connections hard to make
Very difficult to make and keep a good connection with a phone overseas
Response from CallMuangThai.comMar 31, 2017
Hello, Thank you for reporting your issue to us! Our telecom team made a few setting adjustments to your routing, so from now on you should benefit from better calls. If you still encounter issues, please contact our customer service team. Your CallMuangThai team
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Noname
Jan 26, 2017
difficult to hear the part of destination
Bad voix, it's too expansive than autre company
Response from CallMuangThai.comJan 26, 2017
Hello, Thank you for your feedback. In order to improve the quality of your calls in the future, please use the star Rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls. To further assist you with these issues, a customer care specialist will contact you. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we also host discounts and special offers. Please subscribe to our newsletter to find out when such offers are available. Your CallMuangThai.com team
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Da D.
Jan 10, 2015
The signal isn't good
The signal is not good because They can not hear my voice and sometimes it's imclear.
Response from CallMuangThai.comJan 12, 2015
Dear Da Da, Thank you for your valuable feedback. We're happy to help you improve your calling experience. In order to do so, please use the Star Rating system, that allows you to evaluate the quality of every call you make. This way, we will notice in real time this kind of issues. Also, one of our colleagues in the Customer Support department will contact you to investigate the problems you reported. Keep in touch! CallMuangThai.com Team
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