Jeff A.
Great customer service
Great customer service, fast shipping and delivery and extremely attractive merchandise!
Response from CALIGIO LLCJul 8, 2026
thanks
Our main goal is to deliver exceptional quality and outstanding design at reasonable prices to people who value uniqueness and individuality.
CALIGIO LLC (caligio.com) has 340 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Jeff A.
Great customer service, fast shipping and delivery and extremely attractive merchandise!
Response from CALIGIO LLCJul 8, 2026
thanks
MICHAEL S.
Great customer service! I ordered a bracelet for my son for his birthday. Turns out he didn't like it. I contacted customer service about doing an exchange for a different item and Dan quickly responded to me. He made it very easy for me and even let me keep the bracelet and I only had to pay the difference for the item my son selected. The quality of the product was also very good! Very happy with my experience and recommend.
Response from CALIGIO LLCJul 7, 2026
thanks
Steven L.
My bracelet broke less than one week after receiving it. I did order another version (this makes the 5th purchase with the company). I have reached out for assistance with getting a replacement for the one that broke and I have heard nothing back. Since that, I wore another bracelet and that one broke as well. So now, I have two broken bracelets out of 5. If this is how the company treats its customers, they can stop sending me VIP offers. You have certainly lost a customer with me. UPDATE: Company contacted me after review and immediately made things right (thanks, Dan). They have showed me that they do indeed care about their customers post sale. I will remain a fan after all.
Response from CALIGIO LLCJul 5, 2026
Hi Steve, I'm sorry your message got lost - we've been dealing with a lot of spam clogging up our inbox lately and it looks like yours got buried in it. I'm pulling up your account and previous correspondence right now and we'll get this sorted out for you properly.
Bruce A P.
I received my first gio gray bracelet on 22Jun26…Granted I did wear it in the shower which I realize is not recommended. But regardless, the broke apart at the clasp. The bracelet is as literally held at the clasp by what looks to be household thread. Do better!
Response from CALIGIO LLCJul 2, 2026
Hi Bruce, Thank you for your feedback and I'm truly sorry to hear about your experience! I am reaching out to you directly right now so we can make this right. Please check your email shortly - I will be in touch personally to resolve this for you. Best regards, Dan | Caligio Support
Lance K.
I have to update my less than positive review to excellent. Dan from support immediately responded to my issue with care and professionalism. I received my bracelet within a week and was even gifted with an extra bracelet and clasp (which was unnecessary). I do like the bracelets but more importantly, I love the customer service. Great job Caligio. And thank you, Dan.
Response from CALIGIO LLCJun 25, 2026
Hi Lance, check your email please I found the issue - there was an address change ---- and for some reason your order did not process correctly after that. That is entirely on us and I sincerely apologize. To make this right I'd love to include a bonus bracelet for you at no charge - just pick any style in the same price range and I will pack everything together and ship it out before end of business today. Looking forward to hearing which bracelet catches your eye! Best regards, Dan | Caligio Support
Paul P.
Customer Service has been superb. Dan actioned my query very promptly and has gone above and beyond what I expected.
Jerry M.
I have purchased many Caligio bracelets over the last couple of years. Dan was professional and a delight to work with.
Response from CALIGIO LLCJun 16, 2026
thanks
Matthew A.
Thank you so much for your help and getting me the information I needed, and for also helping me with my order. Dan went above and beyond to make sure I was happy with the purchase and making sure that I was a happy customer.
Response from CALIGIO LLCJun 13, 2026
thanks