saul K.
Products didnt arrive
Products didnt arrive. Horrific customer service. Impossible to get in touch.
Response from California ArtsOct 23, 2026
Thank you for sharing your feedback. We’re very sorry to hear about your experience and the frustration caused by the communication delays. In reviewing our records, it looks like your shipment arrived, but with one item missing. After being alerted of the issue, our team promptly approved the claim and issued a refund for the missing piece. Apologies again for the delay in communication—we take every piece of feedback seriously and want to ensure that we do our due diligence to handle every issue with care. If you need any further assistance with a past or future order, please reach out to us directly—we’re always here to help.