CalendarReviews of calendar.com

Response from CalendarJan 18, 2026

Hello, 1/28/26 - Updated after getting data from customer: Thank you for providing me with you account information, but after review you have never been a user of our product. Many people get our product mixed up with many apps that use our name. We are Calendar.com. Not Calendars.com or many other products that use the name of our company. We would love to have you as a customer though. To create an account please go to Calendar.com. If you need any help after creating an account please let me know as we will walk you through the setup to ensure you get the most out of our product. First Reply 1/18/26 Right after Review: Thank you for taking the time to share your feedback. I’m genuinely sorry for the frustration you experienced while trying to find our help desk or submit a ticket. That’s not the experience we want anyone to have. We are a customer-obsessed company, and when someone tells us they couldn’t find help or felt unsupported, we take that seriously. At this time, we were unable to locate an active Calendar account associated with your information. If you’re not yet a customer, we’d love the opportunity to support you — please feel free to create an account at Calendar.com, and our support team will be happy to assist you. That said, even for non-users, our resources should be easy to find, and we appreciate you calling out where the experience fell short. If you’re open to it, we’d also appreciate learning: What you were trying to accomplish, and Where you expected to find support but couldn’t Your feedback helps us improve how we support both users and prospective customers. Best regards, Laura Goetz

Response from CalendarDec 4, 2025

Thank you for taking the time to share this feedback and I’m genuinely sorry for the experience you’ve had. You’re absolutely right: if your calendar can’t reliably sync with Google or Outlook, the tool becomes impossible to depend on. That’s not the standard we accept for ourselves, and I’m sorry it’s what you encountered. We also recognize that sporadic or unresponsive customer service only adds to the frustration. You deserve clear, timely communication, especially when something isn’t working as expected. I also want to share that Calendar.com recently went through a leadership change, and I’ve stepped in as the new CEO. One of my top priorities has been fixing the exact issues you’re describing improving our sync reliability and completely revamping our support processes so customers aren’t left waiting or without answers. Over the past few months, we’ve made meaningful progress: - A rebuilt support experience with consistent follow-through and accountability - Significant sync stability improvements across both Google and Outlook - A redesigned scheduling experience to make the product more intuitive - New features such as meeting poll view, single-use scheduling links (coming soon), with more enhancements rolling out soon We’re committed to earning back your trust, and I’d really appreciate the chance to connect with you directly. I would love to: - Walk you through the changes we’ve made - Troubleshoot any lingering sync issues - Learn more about what you need to feel confident using Calendar.com Thank you again for your honesty your feedback is exactly what helps us build a better product and better experience. I hope we have the chance to make this right. Please email [email protected] and I will reply with a link to my schedule where we can discuss. Thanks, Calendar.com