CalendarReviews of calendar.com

Response from CalendarOct 9, 2026

Thank you so much for the wonderful review and for recognizing the changes we have been making at Calendar.com! One of our biggest goals since taking over the company has been to make managing multiple calendars and scheduling as simple as possible, while continuing to add features that make our customers more productive. We are 100% customer focused, and feedback like yours means a lot to us. We have been busy releasing new features and improvements, with many more coming! We also love hearing ideas from our customers on what we can do better. Thank you again for your support and for taking the time to share your experience. We truly appreciate having you as a customer! Thanks, Laura

Response from CalendarJan 18, 2026

Hello, 1/28/26 - Updated after getting data from customer: Thank you for providing me with you account information, but after review you have never been a user of our product. Many people get our product mixed up with many apps that use our name. We are Calendar.com. Not Calendars.com or many other products that use the name of our company. We would love to have you as a customer though. To create an account please go to Calendar.com. If you need any help after creating an account please let me know as we will walk you through the setup to ensure you get the most out of our product. First Reply 1/18/26 Right after Review: Thank you for taking the time to share your feedback. I’m genuinely sorry for the frustration you experienced while trying to find our help desk or submit a ticket. That’s not the experience we want anyone to have. We are a customer-obsessed company, and when someone tells us they couldn’t find help or felt unsupported, we take that seriously. At this time, we were unable to locate an active Calendar account associated with your information. If you’re not yet a customer, we’d love the opportunity to support you — please feel free to create an account at Calendar.com, and our support team will be happy to assist you. That said, even for non-users, our resources should be easy to find, and we appreciate you calling out where the experience fell short. If you’re open to it, we’d also appreciate learning: What you were trying to accomplish, and Where you expected to find support but couldn’t Your feedback helps us improve how we support both users and prospective customers. Best regards, Laura Goetz

Response from CalendarDec 4, 2025

Thank you for taking the time to share this feedback and I’m genuinely sorry for the experience you’ve had. You’re absolutely right: if your calendar can’t reliably sync with Google or Outlook, the tool becomes impossible to depend on. That’s not the standard we accept for ourselves, and I’m sorry it’s what you encountered. We also recognize that sporadic or unresponsive customer service only adds to the frustration. You deserve clear, timely communication, especially when something isn’t working as expected. I also want to share that Calendar.com recently went through a leadership change, and I’ve stepped in as the new CEO. One of my top priorities has been fixing the exact issues you’re describing improving our sync reliability and completely revamping our support processes so customers aren’t left waiting or without answers. Over the past few months, we’ve made meaningful progress: - A rebuilt support experience with consistent follow-through and accountability - Significant sync stability improvements across both Google and Outlook - A redesigned scheduling experience to make the product more intuitive - New features such as meeting poll view, single-use scheduling links (coming soon), with more enhancements rolling out soon We’re committed to earning back your trust, and I’d really appreciate the chance to connect with you directly. I would love to: - Walk you through the changes we’ve made - Troubleshoot any lingering sync issues - Learn more about what you need to feel confident using Calendar.com Thank you again for your honesty your feedback is exactly what helps us build a better product and better experience. I hope we have the chance to make this right. Please email [email protected] and I will reply with a link to my schedule where we can discuss. Thanks, Calendar.com

Response from CalendarDec 4, 2025

Thank you for taking the time to share such a detailed and honest review. I’m truly sorry for the frustration you’ve experienced - you’re absolutely right to expect a reliable product and responsive support, and we fell short for you. I also want to personally let you know that since your review in April, Calendar.com has undergone a major leadership change. I recently stepped in as CEO, and one of my first priorities has been rebuilding both the product and our customer support experience from the ground up. What you described: delayed replies, unanswered tickets, unclear error messages is not acceptable, and we’re fixing it. Over the past several months, we’ve already made meaningful changes, including: A completely revamped support process Faster response times, consistent follow-through, and dedicated escalation paths to ensure customers are never left waiting. Clearer error messaging and more intuitive guidance We’ve improved how the product communicates issues so users aren’t stuck guessing what went wrong. Major improvements to scheduling & communication We heard your feedback on client-facing emails. We’ve already made upgrades there, with more refinements rolling out soon. New features rolling out now - Improved view for Meeting Polls for easier scheduling (live) - Single-use scheduling links for more control and security - A redesigned scheduling page with a cleaner, simpler, more modern experience - Upcoming improvements to new routing rules Your comment about the product having “amazing potential” really resonated because that’s exactly what we’re focused on unlocking now. I know we have to earn back your trust, and I would truly appreciate the opportunity to do that. If you’re open to it, I’d love to personally walk you through the improvements, hear what matters most to you, and make sure you feel the difference firsthand. Thank you again for your honesty. It directly drives the changes we’re making.