CalceusReviews of calceus.org

Avoid this company. Never in my life have I experienced such poor quality footwear. I ordered the ankle high “snow boots”. They look great, but are very uncomfortable and poorly made. I pulled out the insert (which offered almost zero cushioning) to find the inner sole is made of cardboard. Unfortunately I can’t return them without paying half of the purchase price for mailing cost to Canada from the US. Guess I’m stuck with them, maybe as slippers, and if they last a month, I’ll be surprised.

AVIOD - Similar to the other feedback here this company is not reputable their products a low quality and they charge high prices. They also try and appear to be a uk company but when you ask for a refund the make it difficult, go against their refunds policy and also make you post back to China or Canada at your expense.

Thought I was ordering slippers from a UK site as nowhere in the website or delivery information states that these were coming from China. When contacted customer services they said they couldn't stop the order so no refund could be given. I feel cheated as would never have ordered slippers from the other side of the world as not Climate friendly. It remains to be seen what the quality is like as they haven't arrived yet after being ordered in mid- December.

Horrible Customer Service. Shoes were poor quality so after seeking a return, customer service offered me a pathetic 10% of my money back, less shipping of course. After almost a month of complaining they upped it to 20% back. The best part is, when i opted to ship the item back and take a full refund, they said i missed my 30 day window! This company is criminal. I don't recommend and hope the evaporate soon.

Absolutely awful! I ordered a pair of slippers from Calceus as a Christmas gift for my mother. I paid £40 and was expecting a good quality pair of slippers. What I received was far from good quality and I have since seen the same pair of slippers listed in coupon and voucher websites for £9.99. I discussed this with Calceus who initially did not want to refund me but eventually when I quoted their actual refund policy they offered me a pathetic 10% and I had to cover the cost of shipping. Shipping to China or Canada is over £25. I asked if Calceus could organise a return postage label and they refused. This company is abhorrent and has caused me nothing but stress. I would advise everyone to avoid. Don’t spend a single penny here!

Ordered item from this company being as careful as I could to ensure item being sold in the UK. Website had UK address. Then I had to chase order to ensure I would have it before Christmas due to Post Office Strikes and courier lags. I have had a reply and the item is coming from China. 1) at this time of year I would not buy an item from abroad due to delivery worries. 2) I would not buy from China because of Human Rights crimes. I am very angry that these companies are cheating their way into orders and not allowing you an honest choice who you buy from. If I could give less than 1 star I would.

Zero zero zero. They sent the wrong item and I still had to pay $55 to return my $120 order. Do not buy from this place!

Would put 0 if I could. USPS, didn’t deliver my order. The only options calceus gave was was wait 1-3 months and STILL pay a $7 shipping fee or pay an additional 50% of the cost of my order AND the $7 shipping fee for immediate reshipment. What a scam!