CalceusReviews of calceus.org

Can't track my order. The invoice number is useless. Customer service for USA is a fax number. This sucks. 20178824

The products are the same you can find on Amazon. All made in China. So, products are decent. But, a big but, if you need to return it has to go to China or Canada and minimum to send is $24. So you better like the product.

Buyer BEWARE!!! Bought two pairs of water shoes for upcoming trip. We used THEIR size chart and the shoes that came were at least a full size and a half too big! Not to mention cheaply made and very uncomfortable. Upon request for return tag I was told they do not offer and they must be shipped back to either Canada or China, So... $$$ to return! Their website says 100% satisfaction guarantee and that is NOT the case at all. I am 100% Unsatisfied and wish I had red these other reviews for purchasing.

Shoe manufactured incorrectly with hardened glue stick through the shoe and stabbing my foot. They won't cover return fees, making it financially unreasonable to return shoe.

SCAM COMPANY Their website says returns/refunds are an option which I always check before I buy. But when I tried to ask to return they said I had to ship internationally to return! The cost of shipping shoes internationally is more than the cost of shoes. I reached out to customer service and they refused to work with me. I offered to pay a reasonable amount to shipping and just take a partial refund but they don’t care. DONT DO BUSINESS WITH THEM!!!

I really wish I had looked at these reviews before buying from Calceus. My experience is exactly as others describe. I thought I was buying from a UK based company and that they would be good quality slippers. Neither turn out to be true. To return them I have to spend a further £12.80 to send to Canada or China, with no guarantee that I will actually get a refund.

Like the majority of your respondents, I have been duped by this company. Allegedly selling from the UK they only accept returns to China or Canada. I contacted their customer service department concerning £40 slippers which didn’t fit. A reply suggested that I gave them to a friend! If I returned them, I had to pay return postage. I returned the slippers to Canada, which cost £14. A series of emails later says they can’t track them, so they can do nothing more. AVOID THIS COMPANY AT ALL COSTS.

Slippers didn't fit right. Not quite long enough amd too wide. Have to ship USPS back to Canada or China with tracking info which costs more than the item! Won't let you shift with FedEx or UPS. Not a good experience.