CalceusReviews of calceus.org

Their product is the absolute worst. Very cheaply made boots. Non existent customer service. Buy anywhere else! Would not refund my money due to their mistake.

Bought water shoes. It took 2 weeks to get the shoes because they came from China. They were good quality but too small. I notified Calceus by email because that's the only way you can contact customer service. They told me I could only return the shoes to Canada or China not anywhere in the USA. I was also told I had to pay for shipping. The cost to ship to Canada from Los Angeles is almost the cost of the shoes so we gave the shoes away and ordered a new pair from Amazon. It was the same exact shoe from a different supplier but we got the shoes the next day and if we had needed to return them they would have gone back to Amazon. The shoes were cheaper also!

This company has horrible customer service. It took two weeks for my shoes to come, right after ordering I went to change the size I got because I read they ran small. When I logged into my account page it said I ordered a different size which was actually the size I wanted. When the shoes came it was the original size that was too big. I told them I wanted to exchange them and they said I had to pay for the shipping. I went back and forth with them sending screen shots of my account page. The admitted they had an error on their end and the best they could do was 10% off, I didn't accept that because the shoes were too big and taking $5 offf wouldnt change it. They then offered 20% off which still leaves me with a pair of shoes that dont fit. I decided to return them and pay $30 in shipping. I ended up getting the same exact shoe off of Amazon for $30 less than Calceus sells them for and it was next day shipping. The shoes are great but I'd recommend getting them from someone else. Save yourself some money, get next day shipping and free retruns if they don't fit.

Beware. Shoes are of worst quality. Contacted them to return and they give you a Chinese address. DO NOT BUY

Do NOT order from this website. It's a scam. My item never came, bogus tracking number, and customer service, "Sandy," gave me the run around. I had to submit a dispute w/ my credit card company to get a refund.

Four days of my husband wearing the shoes, the insoles are falling apart. The "after sales representative" said we cannot return them because they have been worn out. In four days.

Buyer Beware. This is another Chinese scam company. What you receive is nothing like the products pictured. They probably use pictures from a legit site. When you go to return these crappy shoes, they want you to ship to China at your expense and it is VERY expensive to ship to China. Please stay away from this company.

Buyer beware! I wish I had read these reviews before I bought my slippers. After I received an email from "Sandy" stating that there would be a significant delay in receiving my order, I decided to cancel the order. This was not possible, "Sandy" said, as they had already shipped. Once I received them and realized that they were too large, I was informed that I had to send them back at my own expense. This cost me $21.25, as they had to be sent back to either Canada or China. I did not find out how much it would have been to send to China, and opted for Canada instead. I do a fair amount of online shopping and can state that this is the worst customer service I have ever experienced. Do not give this company your money....it will cost you more in time, money, and aggravation to deal with them. And by the way, the slippers arrive poorly packaged and bent out of shape.