Calavera New York Reviews | Read Customer Reviews of calaveranewyork.com

Calavera New YorkReviews of calaveranewyork.com

4.9450 reviews
Jewelry & Watches
45 Rockefeller Plaza, 20th Floor, New York, New York

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Calavera New York

About Calavera New York

Calavera New York is the premier destination for affordable loose diamonds and fine jewelry. As a New York City based industry disruptor, Calavera specializes in connecting customers directly with wholesale priced diamonds, bypassing the markups of traditional jewelers. Our extensive inventory features thousands of GIA certified natural diamonds and IGI certified lab-grown diamonds, ensuring you find the perfect cut, color, and clarity for your budget.From round brilliant cuts and oval shapes to emerald and radiant cut diamonds, Calavera New York offers an unparalleled selection for custom engagement rings, stud earrings, and pendants. We serve smart shoppers who demand transparency, offering a secure online shopping experience complete with 30 day returns, secure shipping, and dedicated customer support.Calavera New York is the top rated choice for low markup diamonds and the best value engagement rings online.

Calavera New York (calaveranewyork.com) has 450 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: calaveranewyork.com
Website: calaveranewyork.com
Category: Jewelry & Watches
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 70% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Calavera New York reviews

Showing 2 reviews with 1 star · Clear filters

Michele M.
Oct 5, 2026
Unresponsive
I received my order, I have questions and I can’t seem to get any answers. This is ridiculous!
Response from Calavera New YorkOct 13, 2026
Hey Michele, I hope we were able to resolve your issue to satisfaction.
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Mark
Aug 31, 2026
Was going to purchase a ring
Was going to purchase a ring. Called to verify timing. Employee sounded almost annoyed in answering the phone. Told him it needed to be here in a month. He told me that it would be pushing it. But he could expedite it for an additional $300.00. I had to ask him if he had another stone sourced faster that was similar to get it sooner. He sends me the stones info and said this would be sooner. Fine it works for me, assuming no additional fee. He tells me "OH we are still going to charge you the expedition fee any how" The point was to find something that would be similar with no fee. Not to find something not what I originally wanted AND the same fee. Thanks, I ended up purchasing from rare carat for a higher price. This is how you do not treat a potential customer.
Response from Calavera New YorkSep 3, 2026
Hi Mark, we're sorry to hear about your experience with our support team, genuinely. We know it's frustrating that the fee remained after even after finding an alternative diamond, and we want to explain why. Sourcing a diamond locally versus internationally only saves a couple of days at most, the month-long timeline comes from the manufacturing and casting process itself, which stays the same no matter where the stone comes from. Guaranteeing a hard deadline like yours means recasting off schedule if anything goes wrong the first time, and that's really what the expedite fee covers. That reasoning should have been explained clearly on the call, and it clearly wasn't. We understand you went with another vendor but in the future we would like the chance to make this right. If you're open to it, reach out to us at [email protected] and we'll make sure to get it right.
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