CaktusReviews of caktus.ai

I buy 1 year plan and yeah i only can use 6 month, i contact them and them said they cant help me

As seen in other reviews I have cancled 2 years ago and recently got charged $40. They won’t refund it due to it being a stupid policy they have. What a joke of a company. Just use chatgpt and pay the extra money for plus if u want advanced options like caktus has

Scam company, cancelled my subscription years ago, 3 days in a row charged my 5 times… have to ring the bank now and get my money back, absolute scam, do not trust them

Stay away from cactus.ai Its a scam.I canceled my subscription and they tried to charge me five times.Their English are very bad .Their support service tries to manipulate.

Do not use this product. The essays are very poor. 3 references maximum, they are old and over 10 years. I cancelled because the quality was poor. It is very hard to cancel. Even when you do they still take money off your card. Customer service is appauling. Honestly you will write essays better yourself. I didn't get any inspiration. It is a waste of time and definitely more hassle than you could ever imagine. I have an email from customer services confirming the account is cancelled but they are still talking money. Please avoid. They are fraudsters.

These People Are Scammers who have fraudulently charged me after attempting to cancel my subscription a year ago which did not work as they give no real option to cancel the subscription or remove personal information. If they have falsely charged you contact your bank for a chargeback straight away the more people do it the faster they can be put out of business if you are looking for other ai services use chat GPT I have had a much better experience since I have switched over.

Do not share any of your personal details, ESPECIALLY credit card details with these scammers. After cancelling my subscription a year ago they have tried to initiate 5 (!!!) charges on my credit card 3 days in a row. As others have already pointed out, the customer support is useless - they don't understand plain English and refuse to help you in anyway. They do not know what rights customers have, so you can't even delete your data under GDPR, because they think that cancelling subscription is the same as deletion of your data. STAY AWAY!!!

Terrible! Stay away from this company! Do NOT give them your debit card details. I regret it every single day. It got so bad that I had to involve my bank and file a dispute just to protect my own money. Here’s what happened: I contacted Caktus.AI by email to cancel my subscription. They promised a representative would cancel it. They never did. I reached out again. They ignored me. On the third attempt, when I tried to cancel on their site, the system falsely said: “No active subscription.” That was a lie. The next month? They charged me again. At this point, I had no choice but to order a brand-new debit card just to stop them from fraudulently taking money from my account. This company is deceitful and reckless. I strongly advise anyone affected to sue them for breach of their billing and cancellation agreement. Document everything: take screenshots, save your emails, and get proof from your bank of continued charges after cancellation requests. Protect yourself—don’t make the mistake I did.