KA
TERRIBLE customer service...DON'T BOTHER
I am only giving this product one star because 0 wasn't an option. I ordered these 5 weeks from event date, F-I-V-E! They did NOT arrive on time for the event (3 weeks past the claimed delivery date) but rather 3 weeks later...EIGHT weeks total. Despite me contacting the company SEVERAL times, even going so far as telling them to cancel my order and like magic they were shipped the next day -- and still took another ten days to arrive. I am so disgusted with their customer service, where returns are IMPOSSIBLE. Unless your event is 2 months away, and you have 100% assurance they will work -- DON'T WASTE YOUR TIME OR MONEY.
Response from CAKES bodyMar 31, 2026
Hi! We're truly sorry your order didn't arrive in time for your event — that's exactly the kind of experience we never want a customer to have, especially when you planned so far ahead. The shipping and communication delays you experienced fell well below the standard we hold ourselves to, and we completely understand your frustration. We're sorry we weren't able to turn this around for you and appreciate you taking the time to share your feedback.



