Caesars Casino OnlineReviews of caesarscasino.com

Very poor customer service. If you get Carlos on the live chat, you may as well disconnect. As I completed play through requirements on a bonus the game errored. I reloaded upwards of 20x and it continued. Reported it and when someone FINALLY listened it then took all day to fix it. However my bet amount was changed from 80 cents to 20 cents and they didn't pay. They also never responded to say it was fixed and I cannot access my transaction history to prove what my but was. I've gotten zero response. Being a loyal customer is not important to these guys and I'll take my money elsewhere. They really do not care at all. Complete lack of communication, except one time that they did call....at 3 am.

Avoid! I deposited $500 for a $500 bonus- but you never get to the bonus unless you bet 15,000 points. I played and lost $80 (125 points) but my cash balance was lower ($376) due to all winnings going directly to the bonus funds- which will disappear after 7 days if you don’t bet 15,000 points. Worst online experience! Stick with FanDuel or DraftKings!

I had a issue with the promotions. Contacted them and spoke to a "escalations specialist " Ryan. Very pompous and rude. Said I was a liar. I sent pictures to him an he grew even more ignorant. For a manager he should be replaced. I am making a formal complaint for my issue with the gaming commission. Screw you ryan

So as far as games go and promotions I liked this casino the best I unfortunately can no longer use this app because I cashed out for $20.09 and never got my money and they're telling me that I have to wait 3 weeks before they'll do anything about it. And their solution will be to put the money back in my account. As far as I'm concerned that's no solution at all because if I'm going to have my money tied up for 3 weeks I would be charging anybody interest on it. And if I'm having this much trouble collecting $20 I could just imagine if I won money. All I was doing was saying give me my money back because that's what I deposited. So I would just caution anybody thinking about playing on the online casino I would probably stay away from this one cuz I can know what like they can't make it right with me anymore I just can't use this app anymore. Golden Nugget and FanDuel are other good options. I might also add anytime I've ever needed help from them because of a problem they have never one time solve the problem. So you should know that going into that if if you have any kind of an issue they're not going to solve it

Bought coins and won there schrolls and they said up to 120 million and day later not even open went to 95 billion coins and can’t even win much after paying for the sweet pass and quest prime ceasers casino just wants money and can’t even win the more you pay more you lose I would just play the game now on used to win more before trusted there bigger bet win more scheme means lose more I understand a business but when can’t play minutes with the money I spent time to move on

Deposit is a scam . Deposited $300 - they told me I have to wager 9k to get my bonus lol . Pretty deceitful and a pennywise decision on their behalf - I feel I’ve been burned and I will never stay at their hotels or gamble another dollar at their casino .

Total scam! Can’t withdrawa! Dont waste your time amd lose your money

Fraud, scam and a ripoff This is the best place to waste your money. The odds in all slot games are fixed especially the Megaways slot games. STAY AWAY. Don’t waste your money