Caesars EntertainmentReviews of caesars.com

Many of their properties are good. What is bad is the RESORT FEES which is just a rip off. You have to pay this even if you do not want to use any of those! No longer do I feel like going to Vegas cos of those bogus fees and parking rip offs!

Dear Customer Relations Team, I am writing to share feedback regarding my recent experience with the Caesars Rewards program under Caesars Entertainment. I called Ceasars today from recent review of Bobbys Burgers Paris Las Vegas on December 23, 2025. Email first no response. Called Ceasars Customer care 1 800-223-7277 today Mon 2/16/26. For many years, I have considered your rewards and entertainment offerings to be top of the line. The level of service, professionalism, and value has consistently met — and often exceeded — my expectations. Unfortunately, my experience today did not reflect the high standards I have come to associate with your brand. 4 minutes ago GOOGLE REVIEW BOBBY BURGERS PARIS HOTEL LAS VEGAS> We Bobby and the crew. We’ve been going to Bobby since it opened in 2022 at the Paris Hotel in Las Vegas. The burgers are divine and reasonably priced. This review today is about the blueberry yogurt parfait. Last visit December 23, 2025. I was gonna purchase 1 Blueberry yogurt, parfaits my favorite but The parfait I purchased was less than half full, so I asked the manager kindly if I could get two for one and she declined I was disappointed. The blueberry parfaits are about $10.99 each. I had to purchase 2 since they were half full at a little over $21+ tax. I attached a picture so you could see the size and the cost. I posted this review last night and didn’t see it today so I’m reposting. We’ve been watching Bobby Flay since he started in 1994. Please make it right Bobby and crew. Thank you. Kelly UPDATE Today MON 2/16/26 recieved an email from Bobby team in response** Bobbys team*requested to reach out to Ceasars.com. NO RESPONSE... THen I called Contact number. 800 -223-7277 customer care....I spoke to Claire who apoligized 10 times no resolution. I reqested a supervisor spoke to Hennesy.. She apoligized 4 times no resolution. She said she will connect me to the manager at Bobbys and transferred me to a manager ???? I have been waitng on hold for 39 mins at present. Unreal. BLAME GAME- No resoluiton. For a $10.99 + tax refund. What a joke. My time is worth more then this no respect for a valued customer. No respect. I hung up after almost 40 minutes on hold! SAD, NO RESOLUTION BUT CESEARS ADDED MORE FRUSTRATION!! Kelly

Caesars Entertainment delivers a strong overall experience backed by a well-known and trusted brand. Their properties are well-maintained, offer a wide variety of gaming options, and provide plenty of dining and entertainment choices. Whether online or in person, the platforms are generally easy to use and feel professionally managed. Customer service and amenities are solid, and the rewards program adds good value for frequent guests. While some locations can feel crowded during peak times, overall Caesars Entertainment provides a reliable, enjoyable experience and continues to stand out as a leader in the industry.