Caesars EntertainmentReviews of caesars.com

While in Las Vegas a couple years back I got a Caesars Salute veterans players card.Tried to make an account only to find the very disinterested emo girl behind the counter did.NOT put my email on my account. So,I cannot make an account over the phone or email.Have to do it in person.Nearest Caesars resort is almost 90 minutes away.YOU pay for their mistakes!!

My recent trip to the flamingo Cesar’s property in las Vegas was meant with rude bartenders and security personal check in staff seemed miserable and very dismal casino. As a diamond plus rewards member I have never in 12 stays in 3yrs have ever been able to check in before 2pm as tier status shows it’s a perk you receive when earning plus status when asked i was told floors shut down due to not enough staying at the hotel I guess they thing its rewards member fault never once been offered a upgrade but I did get scammed when I tried slipping the check in personal $25 and he smiled at me and said let me see what I can due when getting to my room it was what I booked when I returned to question him he said I got you a room with a small refrigerator I explained to him I have stayed here dozen times and all rooms to my knowledge have this amenitie. I went and spent roughly 5.000 in four days so I could keep my diamond plus stats by the 1st of the new year not to be told that oh by the way we’re taking your four free drinks taken away for your tier level so sorry your pretty much a idiot that you just flew here and roughly spent five thousand dollars

This was my first experience with Caesar's Entertainment. I stayed at the Flamingo, so expectations were neutral. Several disappointments have me re-thinking staying with Caesar's hotels in the future. I stayed between Sep/22 and Sep/25. My first full day, the 23rd, I intended to spend time at the spacious pool, only to be greeted by staff saying the pool is "closed for the season", being renovated, and that it will be even better when done. Little help that does for my current stay. Only option is a much smaller family pool that has no capacity to serve a Vegas hotel. Other hotels i viewed/visited all had their pools open in the 36C / 98F heat. The room was not clean and in a state of disrepair. For some reason, my shower had no curtain, the shampoo dispensers were missing, and there was body hair on the floor. (Not from my body, and not from someone's head) Yes I have pictures. Really too bad since I don't think it's much to ask for a clean room and a Vegas style resort experience, when being charged 50 US per day for resort fees. PS I tried to contact Cust service via the Caesar's reward site but no response.

THE WORST CUSTOMER SERVICE EVER i’ve complained before several times Caesars REWARDS CUSTOMERS SERVICE ON PHONE EVEN WORST THAN IN PERSON. From Las Vegas to Mississippi to Louisiana 3 horror. Waitress are the worst Biloxi Mississippi is the worst Casino i been to in my life i keep trying to give the the benefits of the doubt but the are just simple TRASH ! from management down .