Cabinet HealthReviews of cabinethealth.com

Response from Cabinet HealthMar 16, 2023

Thank you for taking the time to share your experience, April! We're so sorry that we're currently out of some of our medicines. We are currently in the process of preparing a big launch of new products—think higher pill count refills and larger bottles! There will also be restocks of some of our community's favorites as well. This launch is planned for early spring of this year, so it's right around the corner! We hope you can hang tight with us.💚

Response from Cabinet HealthMar 16, 2023

Thank you so much for taking the time to share your experience, Shay. We're so sorry to hear about the difficulty you experienced navigating our website and verifying your account. We would appreciate the opportunity to look into this further and troubleshoot the issue. Please send us an email at [email protected] at your earliest convenience. We'll get you taken care of as soon as possible.

Response from Cabinet HealthFeb 23, 2023

Thanks so much for sharing your feedback here! As a customer-first business, we really appreciate your feedback as it helps us ensure we are providing customers with exactly what they need. We're so sorry that we're currently out of some of our medicines. We're working hard to launch higher medicine count refills, larger bottles, and restocks of your favorite medicines in a few weeks. We hope you can hang tight with us! Thank you so much for your patience with us as we continue to grow.

Response from Cabinet HealthJan 24, 2023

Thanks so much for sharing your feedback here! As a customer-first business, we really appreciate your recommendation as it helps us ensure we are providing customers with exactly what they need. When our team was first developing these bottles, we wanted to ensure that the caps were child-resistant. After receiving some mindful feedback from our community like yourself, our team is currently working on improving the cap to ensure everyone even those with arthritis or a disability can easily open the bottle.

Response from Cabinet HealthJan 24, 2023

Great suggestion, Jerry! We decided to retire an app that was previously available for download and don't have any immediate plans to reintroduce it at this time. As we continue to grow, this will be something we keep top of mind to help provide a seamless shopping experience for our Cabinet community.

Response from Cabinet HealthJan 30, 2023

We’re so sorry to hear about your recent order experience and appreciate you bringing it to our attention. This is definitely not the experience we want for our Cabinet community. We’re happy to hear that our lead pharmacist was able to connect with you over the phone and will be sending your next refill at no charge. Additionally, we have gone ahead and refunded your original order—you should have received the email confirmation. We know we can't take back this disappointing experience, but hope it shows that we are accountable for our service and sincerely want to make things right. If you have any additional questions or feedback, please do not hesitate to reach out to us directly at [email protected]. Thank you again!