CabinetgiantReviews of cabinetgiant.com

For as much as I paid for these cabinets I was disappointed with the quality. There are many scratches and doors do no line up

Let me preface this review by repeating the fact that the cabinets are a good value. Not the best but for the money you cant beat them!! We are beyond satisfied. Having said that the two not so favorable aspects of our experience are as follows: For starters we picked up our cabinets at the Fedex Warehouse. They were stacked, all (19) of them onto one oversized pallet. However, underneath the bottom of the stack there were the remnants of another broken pallet so all of the cabinets were uneven and not sitting flat. As a result there was damage to the bottom two cabinets. Not major damage but damage none the less. I emailed Cabinet Giant and informed them that I would accept the cabinets "as is " and that I was not looking for anything other than to let them know the cabinets were hastily packaged and as a result sustained some damage. They never responded. Which was not a big deal but it led me to question how they would have handled a major problem. My second major issue was the quality of the directions? Basically a low grade 8 1/2 by 11 sheet of paper with 5 or 6 lousy pictures of what the cabinets are suppose to look like. The was ZERO explanation of screws, hardware or placement of any parts. The directions were essentially non existent. So if you are not somewhat advanced with tools you are SOL!

Overall very good.

Have used them twice. Good prices. Both times we had missing/wrong/damaged pieces. This last time my snow white cabinets came in different colors. Some where bright white and others were off white. Not cool. They need better quality control. However they do a great job of making it right but because of these problems you can expect project delays.

The quality of the product was great. I could not find a better deal on cabinets. I installed them myself and they look awesome! I had a few special order items ordered and I was given very little information about the items from customer service. Lastly, I had two boxes that had zero instructions. More videos should be made or at least make sure there are instructions in each box. I would purchase from here again but I hope that their customer service improves. There are competing companies that I would give my business.

I purchased several wall and base cabinets and a wine rack. The wine rack was an issue to put together and I really had to modify it to work. The wall cabinets were fine, however all the 30 inch bases cabinets had a problem with the bottom panel moving out of the front attachment groove when they were anchored to the wall. In essence,you can not put anything in the cabinets as it has no support structure. I will remedy this but I should not have to. The cabinet panels do look good.

The cabinets themselves are of very nice quality. It did take over 6 weeks for them to show up. Beware if you have a special order it will delay the shipment (no one told us that). Also, the 3rd party carriers at the end of the line delivery may not always be in a sbig of a hurry to get you your product as you are to receive it. Assembly was super simple but the instructions were not very detailed when it came to the drawer slides.

Although the materials used are of high quality, the craftsmanship is subpar. The finish on many sections of my cabinets, not just "unseen" or "rarely seen" sections were lightly coated on the finish. Also, for the cost of the product, you would assume the hardware would be of high quality. The fasteners, I.E. The screws, are cheaply mfg'rd...one head on the screw for one of my door hinges has snapped. Threaded side is now lodged in the face of cabinet, with no way to retrieve, replace or remount; errrr. Other than that, good value