CabinetgiantReviews of cabinetgiant.com

Pros first: We could only find the 21" width at Cabinetgiant so we ordered all of our finished but unassembled Country Oak base cabinets from them - which was risky because we had already finished the upper cabinets ourselves in Spring Oak. Fortunately they matched. Ordering was easy, delivery was reasonably prompt, and damage was minor. Cons: Even though the design was practical, the preassembly of hardware was commonly sloppy resulting in making home assembly more cumbersome than is necessary. A few of the panels became warped which slowed down our assembly while we straightened them. And finally, the plastic corner braces which are commonly used these days does not strike me as a practical area to save costs. And the placement of those braces offers the potential to interfere with installation of the countertop.

Had to replace a cabinet side panel 4 times because each time it arrived it was damaged. Poor customer service, never received a call back. Just kept mailing damaged item.

Seems like a good quality cabinet, but we ordered in antique white and it showed up with no finish. However, we decided we like the bare look, it looks good in our bathroom, so we did not contact company. Packaging was not great, there was some minor damage to cabinet in one spot.

The designer was really great to deal with and understood the project. This was not our first renovation.....The product quality was pretty much as expected. A couple of errors in the trim pieces not matching and some missing pieces, but they shipped out a replacement right away! The shipping and delivery experience was a nightmare. Probably Not the Cabinet Giant's fault...however just be prepared in case it happens to you. It could be that when shipping across country, the order changes carrier hands a few times and also the final destination trucking company did not have their act together. Again the Cabinet Giant did handle what issues they could, I did have to get on the phone several times with the trucking company as well. Overall the finish product looks really good. Assembly of cabinets is no big deal at all....installation is something you need to plan and know what you're doing or get someone that does. All good

Pre-sale was great; however, once the sale was made everything seemed to fall apart. Responses started to take longer and longer until they just stopped coming all together. Replacement parts were in worse shape than originals. It took several times to get pieces in good shape. Unfortunately, I had the product installed on a timeline and couldn't wait for these items to arrive. I have a few unsightly spots, which I am disappointed with.

Company is excellent to deal with great staff and customer service. Sienna Rope is what I purchased was not happy with the stain on the doors and draws lots of stain marks very disappointed with Quality of stain process I sent pictures of worst looking doors and draws to Cabinet Giant they sent replacements rapidly but issue is across the entire suite after spending 4k I was not very happy and i did not want to have to request every draw and door so just replaced worst offenders only.

cabinets look nice but communication with the company is almost nonexistent! I didn't know about when and how to deal with shipping and ended up picking up my cabinet boxes in a town 30+miles away. They could do a much better job with a little customer service.

Your doors are excellent. The cabinet design is good. You should tell customers that slight loosening of bracket screws before assembly is a big help to avoid excess stress on some of the rabbeted fits. Your packaging is ABISIMAL. The unsecured shelves slammed about in the cartons requiring total replacement of one cabinet and parts swapping and repairs I did on my own. Brackets were ripped out of the wood, veneer splintered and scraped. All of the 4 cabinets I received had some degree of damage. I can't imagine installing a whole kitchen shipped with so little care.