Bruce T.
Ok Service
Commutation could use improvement. Many sites give you updates on the progress of your orders. There site just tells you it's in progress for weeks , then it's shipped and that's all. Nothing like it's being pulled, sent to shipping , waiting for trucker to pick-up, picked up and delivery should be in 4 days. Maybe even tracking while on truck, something like what UPS and Fed X does would be a great improvement and helpful to customers prepare for unloading and schedules for installing. I will purchase again from Cabinet Giant even without this.
Response from CabinetgiantOct 21, 2014
Thanks for the idea Bruce! We'll work on improving our commutation in the future. Since most of our orders ship out the next business day, there aren't that many steps in the process to update. You get emailed tracking information when the order leaves our facility, and a call from the carrier to schedule delivery if you're getting a residential delivery. Thanks again, and hope we can help you again soon!


